Wan-Hsuan (Amy) Yu

Experience

• 

  Honeywell

  Jul 2007 - Aug 2007

  Procurement/Purchasing Intern

  • Supported corporate purchasing activities, including inquiries, quotations, contract negotiations, etc• Used the Oracle system for inventory control and follow-up purchased material and further process

• 

  IBM

  Jul 2008 - Aug 2009

  Business Operations Specialist

  • Provided after-service support across six business units (FSS, COMM, IND, DIST, SMB, PUB), with product service support lines including Power Systems (AS400, RS6000), System x, System Storage• Handled all non-contract customers service requirement, and provided quotations and negotiated with customer to generate up to US$ 1million percall revenue in MA service in a year• Spearheaded Business Partner (BP) project and implemented synchronization database that gave all employees access to most current information, thereby improving working relationships with business partners and securing long-term contracts Show less

• 

  GlaxoSmithKline

  Jan 2010 - Jul 2010

  Business Support Specialist

  • Responsible for optimizing internal control and audits, ensuring most effective use of company resources in all aspects of operation. Further worked closely with clients, suppliers, distributor to formulate a comprehensive and streamlined workflow• Performed sales and incentive calculation, finance and inventory data analysis, ensure the data accuracy and meet upper level management’s requirement• Supported campaigns and rebate calculation to enhance brand and product awareness and increase sales volume• Cooperated with PM and demand department to forecast goods needed and avoid product in short supply, ensure product availability and effective control in inventory management Show less

• 

  IBM

  Oct 2011 - May 2020

  • Sales Operations, Business Operations, and Business Compliance Advisor

    Nov 2018 - May 2020

  • Business Operations & Compliance Lead

    Sept 2015 - Nov 2018

  • Business Operations Lead

    Apr 2013 - Sept 2015

  • Logistics Professional Analyst / Logistics Planner

    Oct 2011 - Apr 2013
• 

  Amazon Web Services (AWS)

  May 2020 - now

  Senior Business Operations Manager