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Darlene Shunmugam

Darlene Shunmugam

Followers of Darlene Shunmugam618 followers
location of Darlene ShunmugamDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    Business Analyst at Derivco

  • Education

    • Crystal point secondary

      -

    • Faculty of Training Institute

      2010 - 2010
      Business Analysis Diploma Business Analysis

    • University of KwaZulu-Natal

      2005 - 2008
      Bachelor of Commerce (BCom) Information Technology,information sytems

      Graduated with a Bcomm degree with majors in Information Systems and management and Information Systems and Technology

  • Experience

    • Momentum

      Jan 2009 - now

      • Requirements elicitation• Problem analysis• Stakeholder analysis• System and solution architecture• Solution design• Solution assessment and validation• Process documentation• Creation of requirements specification• Process re-engineering• Time management• Conflict management• Communication • Negotiation • Facilitation Of meetings/JAD session• Organizational skills

      • Senior Business Analyst

        Sept 2013 - now

      • Business Analyst

        Feb 2009 - now

      • Business analyst

        Jan 2009 - Jan 2012

    • FNB Life

      Jan 2012 - Aug 2013
      Business Analyst

      Requirements elicitationProblem analysisStakeholder analysisEnterprise analysisSystem and solution architectureSolution design Solution assessment and validationProcess documentationCreation of requirements specificationProcess re-engineeringTime managementConflict managementCommunication skillsNegotiation skillsFacilitation skillsChange management Organizational skills

    • Derivco

      Feb 2019 - now
      Business Analyst

  • Licenses & Certifications

    • Business Analysis Diploma

      FTI
      Sept 2010

    • Six sigma , Green belt

      Aug 2010

    • Present to influence

      BPG
      May 2010

    • Participlan Practitioner

      BPG
      Nov 2009

    • Artificial Intelligence Foundations: Machine Learning

      LinkedIn
      Sept 2020
      View certificate certificate

    • AI and Big Data Training

      Udemy
      Jan 2025
      View certificate certificate

    • Azure DevOps Boards for PMs and Analysts

      Udemy
      Sept 2020

    • Google Analytics Essential Training

      LinkedIn
      May 2020
      View certificate certificate

    • Management skills training for new and experienced managers

      Udemy
      Aug 2025

    • Ethics in the Age of Generative AI

      LinkedIn Learning Community
      Mar 2025