Scarlett Murphy

Experience

• 

  Encompass Lending Group - NMLS ID 292897

  Jul 2013 - Aug 2015

  ✔️Advise and counsel new buyers on the home-buying process✔️Building a strong referral network to grow a book of business✔️Staying abreast of industry changes to counsel clients. ✔️Aid loan officer in attaining loans for borrowers.✔️ Procure documentation from clients✔️ Submit applications to underwriting & fulfill all requirements to ensure approval

  • Mortgage Loan Officer NMLS# 1133127

    Apr 2014 - Aug 2015

  • Fulfillment Specialist

    Jul 2013 - Apr 2014
• 

  Century 21 Coady & Lewis Realty

  Aug 2015 - Jun 2017

  Realtor

  ✔️Client Management✔️ Strong Communication✔️Negotiating contracts✔️Marketing to convert✔️ Navigating & predicting Home Market trends✔️Managing sales cycle✔️MLS

• 

  Kerrits Equestrian Apparel

  May 2017 - Jan 2021

  Sales Account Manager, B2B Wholesale Active Apparel

  ✔️Manage a 1.5-million-dollar Athletic Apparel Territory.✔️ Increased Sales by 31% in 2020, and 71% in 2019✔️Consistantly exceeded sales goals✔️ Training ✔️ Managed dealer FB group✔️ Social Media Management✔️Presentations-Virtual & in person✔️ Event Coordination, management & logistics✔️ Extensive Travel

• 

  Horseware Ireland

  Jul 2021 - Oct 2021

  New Business Development Manager

  ✔️Building and maintaining business relationships with multi-location farm & feed stores, 5 new large accounts acquired✔️ Build joint marketing efforts✔️ Showcase and educate buyers✔️Attend trade shows and networking events✔️Building and maintaining business relationships with multi-location farm & feed stores

• 

  CommentSold

  Sept 2021 - Sept 2022

  Account Executive, B2B SaaS

  ✔️Streamline sales cycle to maximize time and efforts✔️ Q1, Q2, and Q3 goals met or exceeded in 2022✔️ Managed full sales cycle✔️ Compelling Presentations/Demos catered to prospect need✔️Solution-based selling✔️Ensuring client success by going the extra mile and offering personalized service✔️Understanding the current market and being willing to pivot quickly✔️ Thrive in remote work environment

• 

  The Boutique Hub

  Feb 2023 - now

  Social Media Community Moderator

  Monitor and moderate the company's social media accounts to ensure adherence to community guidelines and policiesRespond promptly and courteously to user comments, messages, and other forms of engagement, and provide accurate and helpful information when neededRemove and report inappropriate or offensive content, including spam, hate speech, and other forms of abusive behaviorEscalate complex or sensitive issues to appropriate teams or authorities as necessaryMaintain a thorough understanding of the company's brand voice, messaging, and values, and ensure all communications reflect these appropriatelyStay up-to-date on social media trends, platform changes, and best practices for moderation and engagementCollaborate with other teams, such as customer support or marketing, to ensure consistency in messaging and alignment with overall business goalsEngage with event attendees on social media and facilitate discussions around relevant topics Show less