Makala Sitzes

Experience

• 

  Shelton's Restuarant

  Sept 2010 - Mar 2017

  Waitress

  Worked as a team to ensure customer satisfaction, ran the register, trained new employees for two years, ensured cleanliness of establishment.

• 

  University of Tennessee at Martin

  Aug 2012 - May 2016

  Chemistry Lab Worker

  Mixed chemicals, got the experiments ready for the week for four separate classes, was the head stock room worker for one year and trained new employees.

• 

  Fred's Inc.

  Aug 2013 - Oct 2015

  Pharmacy Technician

  Filled prescriptions, ran the cash register and got the deposit ready at end of shift, communicated with customers to ensure needs were met.

• 

  Hinds Medical Clinic

  Oct 2015 - Nov 2017

  Receptionist

  Ensured patients were scheduled and had all their questions/needs answered, kept the front office organized and documents updated and stocked, communicated with patients, physicians, and other clinics in a friendly and professional manner, opened and closed the clinic, and did the nightly deposit.

• 

  DYNAMIX PHYSICAL THERAPY LLC

  Nov 2017 - Jun 2020

  Customer Care Coordinator

  Helping the therapist and patients with needed scheduling and insurance questions, communicating with different insurance companies to get patient benefits, keeping the front office well organized, answering the phone and directing calls, and doing the weekly deposit.

• 

  Wimpy’s Corner Restaurant

  Mar 2020 - Nov 2022

  Manager

  Worked multiple positions: waitressing, running the kitchen, etc. Managed the nightly deposit and weekly ordering. Answering the phone and taking orders.

• 

  Victra - Verizon Authorized Retailer

  Sept 2020 - Feb 2021

  Sales Consultant

  Help customers understand their account charges and plans. Upgrade devices, technical support. Intaking inventory. Opening/closing the store. Handling the cash-in and out.

• 

  University of Tennessee at Martin

  Feb 2021 - now

  Provides support to the Division of University Advancement in efforts to build and strengthen relationships with alumni, donors, faculty, staff and other friends of the University.Responsible for overseeing operations in prospect management, financial reporting, alumni and donor records, and project fundraising to ensure the success of an increasingly effective Advancement program. Recording donations to their correct accounts, doing daily deposits, creating new accounts, uploading gift agreements, staying up to date on policies for donations and various forms of donation. Monitoring online gifts for accuracy, checking for input errors and correcting them. Handling payroll deduction questions. Recording donations to their correct accounts, doing daily deposits, creating new accounts, uploading gift agreements, staying up to date on policies for donations and various forms of donation. Assistant to the office of Advancement Services. Signed in checks, demo/bio updates, merging duplicate records, deceasing records, sending monthly gifts and weekly letters. Answering the phone and directing calls.

  • Assistant Director of Advancement Services

    Jul 2024 - now

  • Senior Gift Record Specialist

    Jul 2023 - Jun 2024

  • Gift Record Specialist

    Jan 2022 - Jun 2023

  • Advancement Assistant

    Feb 2021 - Dec 2021