Wesley Porch

Experience

• 

  MasTec Network Solutions

  May 2005 - May 2014

  Lead OSP Installer

  Installing ADSL, POT Equipment, signal repeaters, Mux shelves, Tyco CPS Power and Valerie Power plants in remote terminal cabinets as well as customer locations for AT&T, covering the whole State of Mississippi.

• 

  C Spire

  Jun 2014 - Dec 2023

  Responsible for the installation, testing, turn up and troubleshooting of VOIP equipmentin customer locations. Working with customers to resolve any troubles and be proactive intrying to eliminate outages. Work closely with other technical personnel to maintain thenetwork’s integrity. Assist customers, vendors, and other companies to test new productsand maintain current network Maintain, test, and resolve issues with OCn, Gigabit Ethernet, DS3, T1, and DWDM facilities over both legacy and the latest IP network infrastructures; coordinating diagnostic and corrective activities with vendors, the Technical Infrastructure Group, Field Services, Engineering, I.T., System and Internet Ops groups. Enhance customer service by resolving issues reported by Customer Care, Roaming, network technician, engineers, the FTTH call center, and other areas within the company.

  • Voice and Data Tech

    Jun 2017 - Dec 2023

  • NOCC Tech

    Jun 2014 - Jun 2017
• 

  Dream Big Studios

  Sept 2022 - now

  Voice Over Artist