Gordon Albert

Experience

• 

  Bankwest

  Jan 2010 - Oct 2013

  Reporting to the Executive Manager Lending and a membership of the leadership group, the role is to manage the strategic direction of the Retail and Commercial lending portfolio in order to drive balance sheet growth and in turn maximise profit. Key accountabilities include:- Development of a robust suite of products to meet the strategic objectives and expectations of the Lines of Business which compete strongly with competitor offerings on both price and features.- Management of existing product suite, including developing and implementing product enhancements in line with the strategic direction of the business.- Management of all stakeholder requirements including product development and maintenance, product performance, operational issues and process improvements.- Product representation on all major projects and Business programs to advise on product proposition in line with proposed operating model and develop innovative products to challenge the competitor marketplace. - Development of campaign activities to support the LOBs and achieve P&M sales and balance sheet targets. Liaison with Campaign managers to ensure successful campaign delivery.- Management of end to end product lifecycle and all product documentation and customer letters to ensure that all regulatory and compliance requirements are met.- People management including project allocation, performance appraisals, training, compliance and capability development. Show less Project management of the new product life cycle, with a view to ensuring achievements of product targets (sales, attrition, interest and fee income, expenses and loan impairment losses)Project management documentation of all change including business case development, project proposals, signing off business requirements while coordinating testing, compliance and operational risk reporting and production implementationAssist in the development of the three year core business strategy for the Credit Cards portfolio, to be launched in the coming financial yearFinancial modelling for key projectsOwner of new product development, the credit card payment’s strategy and the deployment of new technologyIdentify and implement cost control initiatives and process efficiencies to help drive cost out of the businessKey relationship and contract manager for external stakeholders Show less Supported the Head of Credit Cards on a daily basis providing financial advice and performance reportingMaintained ownership of the financial performance and forecasting of the Retail Credit Cards businessPrepared detailed papers to executive management to articulate issues, findings and recommendations on a regular basisDeveloped a suite of financial models for analysis and strategic decision making, including new product projections, NPV forecasts and specialised project modelsProvided monthly financial reporting analysis and insights to the Head of Credit Cards and key stakeholdersCollaborated with the Credit Cards management team to develop innovative product ideas, identify and pursue strategic business opportunities and refocus our product structure to promote customer satisfactionControlled expenses on a regular basis to improve cost-to-income ratio over the financial year Show less

  • Senior Product Manager Lending

    Dec 2012 - Oct 2013

  • Product Development and Project Manager Retail Cards

    Mar 2011 - Dec 2012

  • Portfolio Manager

    Jan 2010 - Mar 2011
• 

  IiNet

  Oct 2013 - Nov 2015

  Commercial and Product Manager - Business

  Reporting to our Chief Business Officer, the Commercial and Product Manager role covers a wide range of Commercial/Finance functions, all aligned to continued growth in the Business division. Key accountabilities include:- 'Live and Breathe' all things Commercial in our Business team, from supplier/vendor relationships to major customer negotiations and overall Business strategy development.- Lead the Product team responsible for all business related products across the group.- Drive the monthly subscriber / revenue/ profitability reporting to our Executive team and Board.- Manage monthly sales performance reporting.- Develop and review business cases and commercial tenders and provide product pricing recommendations.- Responsible for collating & analysis of the revenue budgets across all iiNet Business brands.- Develop effective relationships across the business Show less

• 

  Bankwest

  Nov 2015 - Jul 2017

  Broker Development Manager/Acting State Manager
• 

  Western Power

  Jul 2017 - now

  •Accountable for the delivery of new revenue growth opportunities within the energy sector that align and support Western Power’s medium to long term Business Plan•Provide high level in-depth thought leadership expertise and guidance how to inject external market developments into the internal DNA of Western Power to facilitate and deliver the required customer outcomes in the future including greater renewables and decarbonisation of the sector. •Identify the changing external factors that impact the way the community uses electricity and to factor this into the development of the long term plans, as well as identifying opportunities to use this change in behaviour and technology as potential non-network solutions•Leading feasibility studies into new projects to better understand the potential impacts to both Western Power’s business / operating model and our customers•Delivering new projects and business models into Western Power. Most notably the establishment of Network Asset Leasing which facilitates 3rd party access to WP assets for telecommunications expansion. Business has grown from nothing to $2.2m EBITDA in just 3 years with a several products developed. Show less Accountable for the development & implementation of Western Power’s product management capability & framework and leading the effective use of this in the execution of new products, and the review and improvement of existing products. • Develop & manage a product management framework which is aligned to the organisation’s longer-term strategic direction. • Deliver products that are valued by customers and of value to Western Power.• Create new products & enhance existing products which encourage customers to leverage the grid in their business models. Key projects include:o Community Powerbank – Australian first community battery product in partnership with Synergy with 12 batteries deployed across the distribution network.o Network Asset Leasing – 3rd party asset leasing of 4G & 5G equipment on Western Power distribution assets. Lead for all contractual and commercial negotiations with potential partners including the 3 largest Telcos in Australia.o Customer stream lead for Distribution System Operator project. Two highest priority strategic programs currently within Western Power which will define, design and deliver the future distribution network within the South West Interconnect System. • Strategic Initiative - Customer Experience program manager responsible for delivering all projects to the technical teams for execution. Key activities include investment set up and evaluation, business case preparation and submission, project forecasting and Board/Executive updates. Current project is new enterprise wide CRM. Show less

  • Area Manager Emerging DER Products - Distribution Energy Transition

    Mar 2024 - now

  • Business Development Manager (Acting) - Energy Transition & Sustainability

    Aug 2022 - Mar 2024

  • Principal Business Development - Energy Transition & Sustainability

    Feb 2020 - Mar 2023

  • Product Development Manager

    Jul 2017 - Feb 2020