Makarand Hindalekar

Makarand Hindalekar

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location of Makarand HindalekarMumbai, Maharashtra, India

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  • Timeline

  • About me

    Assistant Manager at Tata Consultancy Services

  • Education

    • St.Xavier's high school andheri

      -
      Tolani College of Commerce Commerce
  • Experience

    • Tata Consultancy Services

      Aug 2014 - now

      An Assistant Manager and a Professional Scrum Master with over 15 years of rich and extensive experience in Customer satisfaction andPeople management.• Daily, Weekly and Monthly interaction with the clients.• Handle 3 teams with a count of 40 team members of different domains with ease.• Expertise in people management (Dale Carnegie approach)• Expertise in different banking processes.• Outstanding success in building and maintaining relationship with key decision-makers, establishing large volume accounts, and ensuringclient satisfaction.• Accountability and validation of the assignments to avoid leakage in production• Generating maximum revenue for the business using different encouragement and motivational strategies.• Evolved strategic vision, drove changes, infuse new ideas, which has brought the best result from a non performing team. Show less Team Leader and a Professional Scrum Master with over 15 years of rich and extensive experience in Customer satisfaction andPeople management.• Daily, Weekly and Monthly interaction with the clients.• Handle 3 teams with a count of 40 team members of different domains with ease.• Expertise in people management (Dale Carnegie approach)• Expertise in different banking processes.• Outstanding success in building and maintaining relationship with key decision-makers, establishing large volume accounts, and ensuringclient satisfaction.• Accountability and validation of the assignments to avoid leakage in production• Generating maximum revenue for the business using different encouragement and motivational strategies.• Evolved strategic vision, drove changes, infuse new ideas, which has brought the best result from a non performing team. Show less

      • Assistant Manager

        Sept 2023 - now
      • Team Lead

        Aug 2014 - Aug 2023
  • Licenses & Certifications

    • PSM1

      Scrum.org
      Aug 2022
    • Psm 1

      Scrum.org
      Aug 2022