Fernando Perez

Fernando Perez

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  • Timeline

  • About me

    Service Delivery Operations Manager

  • Education

    • Universidad Externado de Colombia

      2016 - 2019
      Master's degree Prospectiva
    • Universidad Pontificia Bolivariana

      -
      Technological innovation specialist Organizational Leadership
    • Universidad del Cauca

      -
      Ingeniero Ingeniería de telecomunicaciones
    • Universidad Pontificia Bolivariana

      2011 - 2013
      Especialisata en innovacion tecnologica Innovacion
  • Experience

    • Huawei Technologies

      Jun 2007 - Jan 2009

      As a Project Manager at Huawei Technologies, a global leader in telecommunications and information technology, I led initiatives focused on the development and implementation of value-added platforms. Working within the vast ecosystem of Huawei, a company renowned for its cutting-edge solutions in telecommunications equipment, smartphones, and enterprise networking, I orchestrated the entire project life cycle. From initiation to completion, I ensured the seamless integration of innovative solutions within the dynamic landscape of the telecommunications industry. Collaborating closely with cross-functional teams, I drove the successful execution of projects related to value-added platforms, showcasing a strategic approach to project management. Through effective planning, resource allocation, and stakeholder engagement, I played a pivotal role in delivering solutions that exemplified Huawei’s commitment to excellence on a global scale. Show less

      • PM VAP

        Jan 2008 - Jan 2009
      • VAP platforms support engineer

        Jun 2007 - Jan 2008
    • Millicom

      Jan 2010 - Jan 2014
      Ingeniero VAP

      As a Core Engineer at Millicom, a global telecommunications and media company, I played a pivotal role in the implementation of projects within telecommunications platforms and networks. My responsibilities spanned across engineering and network planning, where I contributed to the seamless execution of projects crucial to the company’s infrastructure. Working within the dynamic realm of telecommunications, I applied my expertise to design and implement solutions that enhanced the efficiency and performance of core networks. Through meticulous engineering and strategic planning, I actively contributed to maintaining and evolving the robust telecommunications infrastructure at Millicom, ensuring optimal functionality and adaptability to industry advancements. Show less

    • Millicom

      Apr 2014 - Jun 2015
      Arquitecto de soluciones

      As a Product Architect at Millicom, a leading international telecommunications and media company, I spearheaded the creation of the B2B mobile portfolio. In the role of Product Manager, I took charge of cross-company projects, collaborating with various departments to align efforts in bringing to life the products and services outlined in TigoUne’s strategic vision. My responsibilities extended to the strategic design and development of innovative mobile solutions, ensuring alignment with company goals and market demands. This involved close interaction with diverse teams, combining technical expertise with a holistic understanding of the business to drive successful product outcomes within the dynamic landscape of telecommunications and media at Millicom. Show less

    • Infobip

      Apr 2015 - Sept 2017
      Operator Partnership Manager.

      • Introduction:In my role as an Operations Partnership Manager at Infobip, a global leader in omnichannel communication, I contributed to shaping the landscape of impactful partnerships, fostering revenue growth and improved margins.Tasks: • Strategic Partnership Development: Established and nurtured impactful partnerships with Global System Integrators (GSIs), Regional System Integrators (SIs), and Industry partners, resulting in substantial revenue growth and improved margins. • Cross-Functional Alignment: Aligned sales, support, enablement, and marketing functions across the organization at Infobip, ensuring seamless collaboration with partners to enhance overall partnership effectiveness. • Collaborative Integration Development: Encouraged partners to create customized Infobip integrations tailored to their expertise, fostering a collaborative environment and driving mutual success. Leveraged cross-industry insights to optimize partnership strategies. Show less

    • Wavenet

      Oct 2017 - Oct 2019
      Latam Operations Manager

      Introduction:In my capacity as an Operations Manager at Wavenet, the preferred digital transformation catalyst for leading global telco brands, I leveraged over two decades of expertise to drive exemplary customer success. Wavenet specializes in revitalizing and innovating businesses, making it a powerhouse in the digital transformation landscape.Tasks: • Leadership in LATAM: Spearheaded a dynamic team across nine countries in Latin America, providing technical support for Value-Added Services (VAS) products in a Software as a Service (SaaS) model. Oversaw operational timelines, addressed change requests, mitigated risks, and coordinated releases, ensuring alignment with and exceeding customer requirements. • Client Relationship Management: Functioned as the primary point of contact for critical stakeholders, ensuring seamless communication and satisfaction. Led both internal and external client meetings, fostering a collaborative environment, while actively monitoring and enhancing operational processes. Contributed to lessons learned documentation for continuous improvement. • Cross-Functional Collaboration: Ensured the effective implementation of cross-functional collaboration initiatives within operational processes at Wavenet, promoting synergy across teams and optimizing overall efficiency. Show less

    • Qvantel

      Oct 2019 - Oct 2022
      Service Delivery Manager

      In my role as a Service Manager at Qvantel, a trailblazer in cloud-native BSS solutions powered by Qvantel Flex technology, I played a pivotal role in revolutionizing how CSPs operate, ensuring autonomy, accelerated time to market, and adaptability to evolving business needs.Tasks:• Project Leadership: Orchestrated the planning, execution, and successful conclusion of large-scale IT projects at Qvantel, maintaining strict adherence to deadlines, scope, and budget.• Strategic Collaboration: Collaboratively defined project objectives with senior management and stakeholders, ensuring alignment with organizational goals.• Methodical Project Management: Directed and managed project development with a structured methodology, ensuring efficiency and effectiveness.• Client Relationship Management and Negotiation: Assumed a leadership role in client relationship management, negotiations, goal setting, and delivering results presentations, cultivating enduring and mutually beneficial partnerships. Show less

    • Huawei

      Oct 2021 - Oct 2023
      Project Director

      • As a Project Director at Huawei Technologies, a global leader in telecommunications and information technology, I played a pivotal role in driving innovation and excellence in the ever-evolving tech landscape.Tasks:• Strategic Collaboration: Engaged closely with cross-functional teams and external collaborators, driving the enhancement of Huawei’s technological infrastructure to meet dynamic market needs.• Financial Alignment: Orchestrated the development of precise cost estimates and project plans, aligning them meticulously with clients’ objectives and financial constraints.• Performance Optimization: Tracked key project performance indicators, delivering insightful reports to stakeholders and proactively mitigating potential risks.• Leadership and Development: As a Project Director, I mentored and nurtured teams, providing extensive training on Agile methodologies and fostering a culture of continuous improvement.• Innovation in Delivery: Spearheaded the implementation of innovative strategies for the delivery of Software as a Service (SaaS) products.• Efficiency Enhancement: Developed and refined best practices and tools for efficient project execution and management at Huawei Technologies. Show less

  • Licenses & Certifications