Christi Rainey

Experience

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  Paychex

  Feb 2007 - Aug 2008

  Sr. Account Executive

  As a Senior Account Executive, I sat up new client accounts on Preview software by gathering information from client that is specific to their needs, setting up product utilization, identifying and setting up multiple and complex deduction and earnings codes including 401K and POP plans, time off accruals, general ledger setup, key and balance year to wages from previous payroll service, balance liabilities and deposits to identify any funds due or owed by the client, train the client onsite on company payroll software, give client support during first payroll input, continue support for approximately first year of service. Show less

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  ADP

  Sept 2008 - Apr 2010

  Client Support Specialist

  Worked with clients to help process their payroll for their employees; troubleshoot software problems, tax errors, and answer questions pertaining to payroll tax procedures with federal, state and local levels; used mathematical aptitude to accurately assist clients with difficult compensation calculations and benefit methods involving group term life as well as 401K; provided assistance with year-end reports with great knowledge of special tax compensation, W2 & W3 forms and state forms for the majority of fifty states. Received several client recognitions and great performance appraisal reviews that highlighted superb relations and handling of client calls. Show less

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  Insperity

  Sept 2023 - May 2024

  Payroll Specialist

  Take special care of assigned accounts that use our payroll service by assisting them complete their payroll on time. I also assist the employees with special request when they have changes to their address, taxes or direct deposit. I make sure that their payroll is accurate and process completely and that all other departments are contacted for changes directly related to their Human Resources, banking and funding, and investments with our services. I perform the entry of all employees and company changes. Show less

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  Kingdom One

  May 2024 - now

  Payroll Specialist