Harsh Sharma

Experience

• 

  HDFC Bank

  Jun 2017 - Jul 2017

  Internship
• 

  Curefit - house of cult

  Jul 2019 - now

  Customer Relationship Management, Customer Service, Center operations, Customer experience, In-center sales, inventory management, customer troubleshooting and people management.Worked in Online Operations for the Online products such as Online PT, Online GX (Group sessions), Live interactive sessions etc.Mainly responsible for Sales, Product Rating, Customer Experience and managing supply and scheduling of the trainers.Was also responsible for NUX Ratings (New user experience) for the product and trial to paid customer conversion.Actively interacted with new customers to get their feedback and worked with the team on improvements.Helped in successfully launching a pilot project. Show less

  • Analyst

    Oct 2023 - now

  • Center Manager

    Jul 2019 - Oct 2023