Terry Chow

Experience

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  Interdeals Automation (malaysia) Sdn Bhd

  Oct 2007 - Mar 2014

  System Engineer

  Project Management, Customer Support L1 and L2, Email, IT Security, IT Infrastructure SupportACHIEVEMENTS• Led upgrade of cheque processing system for banks to comply with Bank Negara regulation.• Implemented McAfee Application Control and VLAN segmentation.• Enhance of Brunei National Bank centralize cheque transaction system• Liaised with customers to define project requirement, monitor project implementation to project rollout and after sale support.• Managed and rollout cheque kiosk to nationwide.• Product demonstration to prospect customer and proposed customized plan to meet requirements.• Managed outsource partner to deliver satisfactory customer support level.• Implemented Hyper-V server to provide multiple virtual hardware platforms• IT system admin, managed company mail server, network architecture and IT security system. Show less

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  Tan Chong Group

  Apr 2014 - May 2017

  Assistant Manager, HRIS

  Process Standardization, Project Management, SAP SuccessFactorsACHIEVEMENTS • Managed project business case, user requirements gathering, design, UAT, systems parallel run and rollout.• Managed stakeholders and business users on expectation and delivery.• Enhanced project execution plan to improve completion speed and quality.• SME in designing HR process best practice.• Streamlined and sorted processes on HR process standardization for multiple company into 1 standard.• Developed timeline with cross functional HOD and agreement to deliver project.• Merged multiple HR systems to one centralized system.• Implemented SuccessFactors Onboarding module and standardize recruiting and onboard new employee process.• Enhanced SuccessFactors Recruitment and Employee Central module. Show less

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  Genting Malaysia Berhad

  Jun 2017 - Jun 2019

  Senior Engineer

  Information Security, Project management, Event Organizer, BIACHIEVEMENTS• Led team to design, implement and maintain technical security processes and enhancing the resilience of security operations.• Investigate and report IT security incident and escalate incidents as needed.• Analyze information from variable sources and prioritize vulnerabilities by risk level, provide application vulnerabilities fixes to Windows and Linux teams.• Managed upgrade project for cyber security system.• Planning on annual budget and license renewal of IT security systems.• Explore and engage new vendor for latest solution.• Implemented DLP and antivirus for servers.• Technical lead for SSO solution, provide technical expertise in problem solving and risk management.• Discover new technology and study possibility to replace current system. • Organized IT events. Show less

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  TechLab Security

  Jul 2019 - now

  Manager