Terry Chow

Terry Chow

System Engineer

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location of Terry ChowWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Manager at TechLab Security

  • Education

    • Universiti Tunku Abdul Rahman

      2005 - 2007
      Bachelor's Degree of Information Systems Engineering Information Technology
    • Kolej Tunku Abdul Rahman (TARC)

      2003 - 2005
      Diploma in Internet Technology Internet Technology
  • Experience

    • Interdeals Automation (malaysia) Sdn Bhd

      Oct 2007 - Mar 2014
      System Engineer

      Project Management, Customer Support L1 and L2, Email, IT Security, IT Infrastructure SupportACHIEVEMENTS• Led upgrade of cheque processing system for banks to comply with Bank Negara regulation.• Implemented McAfee Application Control and VLAN segmentation.• Enhance of Brunei National Bank centralize cheque transaction system• Liaised with customers to define project requirement, monitor project implementation to project rollout and after sale support.• Managed and rollout cheque kiosk to nationwide.• Product demonstration to prospect customer and proposed customized plan to meet requirements.• Managed outsource partner to deliver satisfactory customer support level.• Implemented Hyper-V server to provide multiple virtual hardware platforms• IT system admin, managed company mail server, network architecture and IT security system. Show less

    • Tan Chong Group

      Apr 2014 - May 2017
      Assistant Manager, HRIS

      Process Standardization, Project Management, SAP SuccessFactorsACHIEVEMENTS • Managed project business case, user requirements gathering, design, UAT, systems parallel run and rollout.• Managed stakeholders and business users on expectation and delivery.• Enhanced project execution plan to improve completion speed and quality.• SME in designing HR process best practice.• Streamlined and sorted processes on HR process standardization for multiple company into 1 standard.• Developed timeline with cross functional HOD and agreement to deliver project.• Merged multiple HR systems to one centralized system.• Implemented SuccessFactors Onboarding module and standardize recruiting and onboard new employee process.• Enhanced SuccessFactors Recruitment and Employee Central module. Show less

    • Genting Malaysia Berhad

      Jun 2017 - Jun 2019
      Senior Engineer

      Information Security, Project management, Event Organizer, BIACHIEVEMENTS• Led team to design, implement and maintain technical security processes and enhancing the resilience of security operations.• Investigate and report IT security incident and escalate incidents as needed.• Analyze information from variable sources and prioritize vulnerabilities by risk level, provide application vulnerabilities fixes to Windows and Linux teams.• Managed upgrade project for cyber security system.• Planning on annual budget and license renewal of IT security systems.• Explore and engage new vendor for latest solution.• Implemented DLP and antivirus for servers.• Technical lead for SSO solution, provide technical expertise in problem solving and risk management.• Discover new technology and study possibility to replace current system. • Organized IT events. Show less

    • TechLab Security

      Jul 2019 - now
      Manager
  • Licenses & Certifications

    • Managing Project for Success

      Internal Training
      Jan 2015
    • McAfee Boot Camp

      McAfee
      Jan 2011
    • Implementing and Managing Microsoft Server Virtualization

      Microsoft
      Jan 2012