Richard Liu

Experience

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  Amherstburg Malden and Anderdon Sportsmen Association (AMA)

  Jun 2013 - Aug 2018

  Assistant Tennis Coach

  • Coach • Train children on proper technique in athletics• Lead exercises for the class

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  Ye Olde Walkerville Bed and Breakfast

  Aug 2016 - Aug 2024

  Manager

  • Worked in customer service to help guests book reservations through online portals, email and phone.• Managed four part-time workers to schedule dates and times to work.• Worked to keep rooms clean after guests checked out and as a table setter and server during breakfast.• Worked as a cashier to take payments from guests using electronic payments and cash.• Greeted and assisted guests with reservations or requests online and by phone.• Participated in financial activities such as setting room rates and making and promoting deals.• Solved problems with bookings and other issues during stays. Show less

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  University of Toronto Mississauga

  Aug 2018 - Apr 2020

  • Worked with Dr. Ulrich Schimmack from the University of Toronto Mississauga on estimating the replicability of psychological results.• Worked on testing the reliability and validity of psychological tests and articles with Microsoft Excel and formulas developed by Dr. Ulrich Schimmack.• Worked on data entry and found relevant statistical results to be entered into the formula.• Wrote a manual for the research process and procedure with two other fellow research assistants at the end of the term. Show less • Dealt with students on residence at the University of Toronto Mississauga.• Managed around 25-30 first-year and upper-year students.• Responsible for an area of community and students and enforced community standards.• Performed on-duty and on-call responsibilities for supporting students and being available.• Worked to create a sense of community and contribute to the community's growth.• Used critical thinking to break down problems, evaluate situations and make decisions, such as resolving conflicts.• Used coordination and planning skills to conduct weekly community gatherings and resident events.• Developed and maintained courteous and effective working relationships (working on-call, on-duty, with professional staff, and staff on other residence teams).• Prepared various written communications, reports and documents to ensure smooth operations (used StarRez, on-duty reports, and event planning). Show less

  • Undergraduate Research Assistant

    Sept 2019 - Apr 2020

  • Residence Student Staff (Don)

    Aug 2018 - Apr 2020
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  Atlantis

  Jul 2019 - Aug 2019

  Clinical Fellowship (Shadowing)

  • Shadowed doctors in different departments for 6 weeks in Europe• Rijeka Clinical Hospital Centre, Croatia• Ernest Lluch Martin Hospital, Spain• Agios Nikolaos General Hospital, Greece• Attended physician meetings, surgeries, and various departments.• Many departments include urology, oncology, ER, and pathology.• Attend many different procedures such as endoscopies, C-sections.

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  Fit4Less

  Jul 2020 - Dec 2021

  Fit4Less Host (Customer Service)

  • Greeted and welcomed members in a warm and friendly manner.• Handled questions, sign-ups, and closing of memberships. • Used the Point of Sale machine to conduct sales of drinks and items at the front desk.• Handled member complaints about the gym or memberships in person and over the phone.• Informed members of policies and procedures, especially with constantly changing information during COVID-19.• Assisted in daily cleaning duties and maintained club at cleanliness standard.• Worked flexible hours: night, weekend, and holiday shifts. Show less

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  Walgreens

  Feb 2021 - Jul 2021

  Healthcare Customer Associate - Designated Hitter (Pharmacy Technician)

  • Worked mainly as a Pharmacy Technician but also worked as a cashier. • Worked as a Pharmacy Technician and as a cashier. • Worked in customer service by answering the phone, making sales and finding prescriptions at the front desk of the pharmacy.• Remained flexible by working in constantly changing conditions and when coworkers cannot work. • Devoted particular emphasis to punctuality and worked to maintain an outstanding attendance record, consistently arriving to work ready to start immediately. Show less

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  University of Toronto Mississauga

  May 2021 - Aug 2021

  Summer Internship: TeamWork 2021

  • Worked alongside students from around the world on an NGO project.• Worked with the University of Warwick, Cornell University, and Lee Kee Group.• Developed a plan to move the company towards digitalization and sustainability.• Developed presentations for the Lee Kee Group on digitalization and sustainability• Worked collaboratively with students from around the world.

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  University of Galway

  Sept 2022 - Aug 2023

  • Worked with Dr. Tom Burke, Dr. Oonagh Meade, and Dr. Brain McGuire from the University of Galway.• Collaborated with Croi (Dr. Lisa Hynes), a heart and stroke charity, to research and recruit stroke patients to determine the feasibility and acceptability of conducting a large-scale trial of a post-stroke mindfulness-based intervention in Ireland.• Developed a mixed methods research design that used quantitative and qualitative methods.• Developed the qualitative and quantitative questionnaires used in the research and wrote the ethics, research proposal, demographic questions, and consent forms for review. • Recruited post-stroke patients by phone and email, and data collection was conducted in person at the partner charity and online through Microsoft Forms.• Developed presentations for the research project. A slide presentation was developed for presentation at the University of Galway, School of Psychology. A poster presentation and abstract were developed for the Psychology Health and Medicine 2023 Conference hosted at the University of Limerick. • Worked with an undergraduate student on the qualitative portion of the project. Taught the student the basics of qualitative research and provided interview transcripts for the student to use framework analysis.• Wrote a master's thesis with data analysis of the results and prepared a manuscript for submission. Show less

  • Master of Science Dissertation

    Sept 2022 - Aug 2023

  • Student Ambassador

    Sept 2022 - Apr 2023