
Timeline
About me
Operations Director - SixSigma Professional - Process Management
Education
University of redlands school of business & society
2014 - 2016Master of business administration - mba business administration and management, generalUniversity of redlands
2009 - 2013Bachelor of science (bs) business administration business, management, marketing, and related support servicesActivities and Societies: University of Redlands Men's Water Polo Team- NCAA Level - SCIAC Champions 2009 - 3 time all-WWPA academic selection University of Redlands Men's Swimming & Diving- NCAA Level - U of R National Swim Team 2010 - 3 time All-American Honorable Mention - 5 time All-SCIAC selection Study Abroad- Salzburg, Austria- Spring 2012 Studied courses in both Marketing (Principles of Marketing, Brand Management, International Marketing, Business in China, Consumer Behavior) and Management (Organizational Behavior, Prncpls of Mngrl Acctg, Financial Management, Human Resource Mgmt, Business Policy and Strategy). Senior Capstone project focused on all aspects of the Logistics industry surrounding FedEx Corporation. Focused on: Operations, Finances, Marketing, and Business Models.
Experience
Whitefrog design, llc
Jun 2012 - Sept 2012InternRedlands unified school district
Aug 2013 - Aug 2014Head varsity water polo coach• Developed and oversaw practice schedules for JV and Varsity water polo programs, managing a roster of 37 players and 2-3 coaches.• Managed player eligibility based on school attendance, GPA, and program effort, ensuring compliance with regulations.• Maintained communication between Booster club, parents, and school administrators to foster a supportive environment.• Led fundraising campaigns to support aquatics programs and managed the program budget effectively.
University of redlands
Aug 2014 - Nov 2017Assistant swim and dive coach• Provided supportive coaching to 50 collegiate athletes on two award-winning teams.• Designed personalized individual development plans, resulting in performance improvements.
Octapharma plasma, inc.
Nov 2017 - Oct 2024• Managed operations for multiple site locations and 150 team members, ensuring safety, quality assurance, and customer service.• Led strategic projects and process improvement plans to achieve operational excellence objectives.• Successfully managed P&L performance to deliver annual operating budgets of $40 million. • Led operations, quality assurance, and training for 30 employees at Octapharma Plasma, Inc.• Collaborated with QA and training department to exceed KPIs and regulatory audit standards.• Surpassed productivity targets by 15% annually, ensuring smooth operations and employee development. • Led the design and network-wide implementation of NexLynk donor software across 140 operating sites.• Managed collaboration with internal teams and external partners to overhaul IT hardware and software systems.• Designed and executed a training program for core trainers, enabling rollout to 4,500 employees. • Supervised 65 center employees to ensure quality assurance, compliance, and regulatory procedures.• Facilitated training and onboarding for efficient center operations and donor services.
Director - Regional Operations
Oct 2021 - Oct 2024Center Director
Jul 2019 - Dec 2021Nexlynk Team Lead
Jan 2019 - Sept 2019Assistant Manager
Nov 2017 - Jul 2019
Licenses & Certifications
- View certificate
Inspirational leadership skills: practical motivational leadership
LinkedinApr 2022 - View certificate
Becoming a product manager
LinkedinJul 2021 - View certificate
Scrum: the basics
LinkedinJul 2021
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