Amanda Jones

Experience

• 

  Master Integrative Health

  Jul 2010 - Jul 2020

  Office Manager

  Oversaw practice operations, scheduled up to 40 patients daily, and managed doctors' schedules for conferences, training, and time off, ensuring efficient practice management.Independently handled multiple phone lines, electronic communication, and mail correspondence, maintaining effective and timely responses.Worked directly with the doctor, performing assistant and secretarial duties.Managed financial transactions and records for patients and insurance, maintaining accurate and organized accounts.Maintained detailed paper and electronic medical charts, ensuring accurate and up-to-date patient records.Coordinated with legal and insurance representatives for injury cases, facilitating effective case management.Reviewed and adjusted EOBs, claims, and CPT sheets, ensuring accurate billing and coding.Verified insurance to educate patients on copays, co-insurance, and deductibles.Obtained all necessary referrals and prior-authorizations. Show less

• 

  Opportunity Barks

  Aug 2017 - Oct 2022

  Lead Trainer/Community Outreach

  Provided client support and training in behavioral modification, promoting positive behavioral changes.Represented the company at over 10 events annually, enhancing visibility.Oversaw PTO, sick time, and employee hours, ensuring accurate tracking.Coordinated operations for two locations, ensuring efficient functioning.

• 

  Merakey

  Apr 2023 - Jan 2024

  Direct Support Professional

  Facilitated community integration through participation in weekly activities and outings, promoting social inclusion.Enhanced independence, social skills, and daily living activities by implementing individualized support plans, leading to improved personal development.Tracked progress and incidents by conducting daily charting and reporting, ensuring effective communication with the care team.Adhered to organizational policies and completed mandatory training to maintain high care standards. Show less

• 

  Jna Institute of Culinary Arts

  May 2023 - now

  Director of Student Services

  Oversaw Student Services and collaborated with other departments, providing service to 40 students per semester and resulting in efficient and cohesive student support. Coordinated career services by matching students to job openings and externships using connections within the city, leading to increased employment opportunities.Promoted the Learning Resource Center by updating and categorizing the 1000+ item inventory, enhancing ease of use.Developed programs to increase student satisfaction and graduation rates, resulting in a 15% increase in enrollment and graduation rates within one year of updated student services. Implemented community service, enabling students to connect with hospitality professionals and build their networks.Taught Life Skills, Job Readiness, Basic Math, and English courses to class sizes of 10-20 students, enhancing their essential skills and preparedness.Created lesson plans tailored to learning styles, education trends, and proven methods, ensuring effective and engaging instruction.Working knowledge of FASFA and other financial opportunities for students. Show less