Zoe Robb

Experience

• 

  Great Falls Jewelry

  May 2012 - Aug 2013

  Office Assistant

  - Photographed, wrote creative descriptions for, and sold jewelry online- Tracked sales trends and managed an inventory of 350 unique designs- Collaborated with three team members to fulfill customized orders- Posted on social media, wrote blog posts, and interacted with customers to maintain positive customer relations

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  Great Clips

  Oct 2013 - Aug 2015

  Stylist and Product Manager

  - Provided between 10-15 high quality haircuts daily- Established a clientele by developing strong relationships to improve customer satisfaction- Created competitions that helped staff increase product sales to exceed store sales goals - Tracked inventory, forecasted demand, and purchased products to improve store wide sales

• 

  Asheville-Buncombe Technical Community College

  Sept 2015 - May 2016

  Office Assistant

  - Coordinated with students and faculty to create efficient schedules- Utilized Microsoft Excel to track student information while upholding FERPA practices- Performed administrative tasks, such as filing and scoring tests, allowing faculty to focus on student needs

• 

  Appalachian State University

  Sept 2016 - May 2019

  Financial Aid Office Assistant

  - Utilized Fortis Software to complete data entry of student information while upholding FERPA practices- Scanned and filed confidential financial information to support financial aid office staff- Performed quality checks on coworkers data entries to ensure accuracy of information

• 

  Women's Fund of the Blue Ridge

  Jun 2019 - Aug 2020

  Program Assistant

  - Coordinated with coworkers to help plan and execute fundraising event for 250 guests - Assisted in reviewing grant applications and determining funding priorities- Utilized Little Green Light donor management software to track donations and organize fundraising campaigns- Assited with scheduling and office administration

• 

  The Food Depot

  May 2021 - Aug 2021

  Summer Response Team SeedCorps Member

  - Lead a team of four staff members through program evaluation of the Home Delivery Program- Designed, created, and implemented a phone survey calling 163 Food Depot clients- Trained and worked with groups of up to ten volunteers to sort and package food donations- Utilized MailChimp to recruit and schedule volunteers for specific projects- Distributed food and diapers at The Food Depot, mobile food pantries and at low-income apartment complexes

• 

  The United Way of Monterey County

  Jan 2022 - Jan 2023

  Housing Security Research Assistant

  - Cleaned and analyzed data to determine housing needs, costs, and patterns of housing insecurity - Built relationships and conducted key informant interviews with city government officials and service providers to gather qualitative data- Collaborated with community and stakeholders to conduct focus groups- Conducted background research to support effective program design- Documented findings and created recommendations to support ongoing housing security programs

• 

  Institute of American Indian Arts

  Jan 2023 - May 2024

  Advancement Services Manager

  -Assist with fundraising plans and strategies, timelines, budgets, marketing collateral, and other deliverables. -Manage portfolio of senior leadership and volunteer stakeholders, such as IAIA Foundation board members and their prospects. -Oversee development and implementation of cultivation and stewardship activities for annual, capital, and endowment campaigns and other projects. -Develop innovative fundraising and donor engagement strategies and work with team to implement.-Assist the Advancement Director with development of donor communications and materials in support of fundraising projects, events and activities, including direct mail, and digital communication. -Manage benefits delivery for event sponsors and high-level donor membership program.-Collaborate with Financial Aid and Finance Departments to disburse scholarship funding and provide reports to granting organizations and donors. Show less

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  New Mexico Coalition to End Homelessness

  May 2024 - now

  Principal Planning Analyst-Built for Zero