Cindy Miller

Experience

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  Michaels Stores

  Jun 2008 - Oct 2010

  Certified Framing Specialist
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  Target

  Oct 2011 - Jan 2014

  Service Desk/Clinic Admin/Cashier

  ➤ Efficiently registered guests, logged appointments, billed insurance, and performed employment drug testing activities.➤ Aided front lane GSTL's during meals/breaks, distributed cash reserves, and resolved any guest relations issues.➤ Completed returns, exchanges, markdowns, and inventory review operations to ensure compliance with regulations.➤ Engaged in active listening with customers, confirming/clarifying information and diffusing angry customers as needed.➤ Interacted with staff, internal departments, and customers to resolve customer service issues and improve processes.➤ Provided exemplary customer service to both internal and external clients in order to meet brand standards and goals.➤ Strategically demonstrated awareness of company policies and procedures while applying strategic, sound judgement.➤ Effectively made recommendations regarding ways to improve the institution and provide the best customer experience. Show less

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  Sachs Sax Caplan, P.L.

  Feb 2014 - Mar 2017

  Records Management

  ➤ Strategically streamlined inventory through the use of Juris, Iron Mountain, and Iron Mountain Connect platforms.➤ Consistently organized and maintained documents/case files and scheduled offsite inventory for deliveries/pickups.➤ Ensured adherence to record protection policies and open/closed all cases in Juris to ensure regulatory compliance.➤ Accessed specific records for other members of the organization and maintained an organized directory of records.➤ Digitized records with the appropriate software, classified documentation, and preserved records when requested.➤ Audited records, organized records in an efficient manner, and kept-up to date with the organization's policies.➤ Analyzed all information/data in an efficient manner to reduce complexity and implement actionable improvements.➤ Influenced high prioritization of initiatives, aligning experiences across channels and touchpoints to ensure best results. Show less

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  Christmas Designers Florida

  Sept 2017 - now

  Administrative Assistant

  ➤ Ensuring office supplies are consistently stocked and preparing work orders for both the North and South offices.➤ Reviewing employee/crew hours, ensuring accurate submission of time, answering phones, and directing messages.➤ Entering inventory records into databases, ensuring products are tracked by the North, South, and Kenansville locations.➤ Converting proposals to installation copies for crew members and ensuring work orders have been efficiently updated.➤ Locating/booking trucks, tracking maintenance for trucks, and clearing schedules while maintenance is performed.➤ Setting up fuel tank deliveries, ordering fuel, setting up tank removal schedules, and locating ice machines for repair.➤ Greeting and introducing candidates for interviews, aiding with online applications, and organizing onboarding tasks.➤ Effectively preparing briefs once scheduling is completed and creating crew packets for daily installation schedules. Show less