Tamer ElShafey

Experience

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  Dawaa Smart Pharma Group

  Oct 2003 - May 2004

  Medical Representative

  Prospecting for and running sales presentationsExplaining our value proposition to clients.Closing sales of our payment processing services.Maintaining regular communication with your Division Manager.

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  3S Secured Smart Systems

  Jan 2006 - Oct 2014

  Projects and implementations managerResponsible for management of all phases of client service projects in areas of security systems.Define and documented business requirements and business processes.developed project plans identifying key dates and resource requirements for projects Led a team of technical staff through defining the requirements for several support applications for the use of customer services staff. Managing support teams.Track project deliverables.Monitor quality assurance measures.Implement and manage project changes and interventions.Lead a team of staff developing products, and address training needs when necessary.Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them.Act as a key contact with customers who have technical issues. Meeting or exceeding sales goals.Negotiating all contracts with prospective clients.Preparing weekly and monthly reports.Giving sales presentations to a range of prospective clients.Understanding and promoting company Products.

  • Operations Manager

    Jun 2011 - Oct 2014

  • Technical Manager

    Oct 2009 - May 2011

  • Sales Account Manager

    Jan 2006 - Sept 2009
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  IT, Marketing and investment consultancy

  Nov 2014 - Oct 2016

  Executive General Manager

  Plan, coordinate and manage all business operations to achieve corporate goals.Develop and implement business plan for profitability.Assist in budget preparation and expense management activities.Evaluate the effectiveness of marketing program and recommend improvements.Provide direction and guidance to employees in their assigned job duties.Manage orientations and exit interviews for employees.Ensure that employees follow company policies and procedures.Identify business opportunities with new and existing customers. Show less

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  Hitechnour For Integrated Security Solutions

  Jan 2017 - Mar 2019

  Operations Manager

  Established a Project & Implementation department from the ground up, strategically and innovatively growing the business and implementing policies and programs to put company on the road to earn large projects.Redesign Maintenance department to be value added for business.Train and manage team members in achieving objectives.Management up to 60 employees across various locations including third-party contractors.Manage Customers relationships including negotiating and controlling maintenance contracts.Track project deliverables.Monitor quality assurance measures.Control project variances through root cause analysis and correction.Implement and manage project changes and interventions. Show less

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  EMAK FOR INTEGRATED DIGITAL SOLUTIONS

  Apr 2019 - Sept 2022

  Light current Business Unit Manager

  Established a light current department from the ground up, strategically and innovatively growing the business and implementing policies and programs to put company on the road to earn large projects.Created systems to train and manage team members in achieving company objectives.manage vendor relationships including negotiating and controlling contracts track project deliverablesmonitor quality assurance measures.control project variances through root cause analysis and correction implement and manage project changes and interventions.Led a team of technical staff through defining the requirements for several support applications for the use of customer services staff. Show less

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  IBS - International Business Systems

  Sept 2022 - Nov 2024

  Business Unit Head (Projects)

  Develop and execute a comprehensive technology strategy that aligns with the company's goals and objectives, for light current solutions on projects bases Identify and evaluate emerging technologies, trends, and industry best practices to drive innovation and maintain a competitive edge.Collaborate with executive leadership to define the technology roadmap and prioritize projects based on business needs.Stay updated on the latest advancements in physical security and light current technologies, including access control, video surveillance, intrusion detection, and related systems.Collaborate with product management teams to drive the development and enhancement of security products and solutions, aligning them with market demands and customer requirements.Collaborate effectively with cross-functional teams, including operations, sales, marketing, and customer support, to ensure technology initiatives are well-integrated and aligned with business objectives.Evaluate and establish strategic partnerships with technology vendors, suppliers, and service providers to leverage their expertise and enhance the company's offerings. Show less

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  C-TECH for IT solutions

  Dec 2024 - now

  Business Manager

  As the Business Manager at C-TECH for IT Solutions, I lead the sales, presales, and post-sales teams to drive growth in network infrastructure, security, and light current systems. Developed and executed strategies to increased revenue.Launched and managed the light current business segment, Collaborated with technical teams to deliver tailored solutions for structured cabling, network security, and data center projects, ensuring 100% client satisfaction.Built and mentored a high-performing team. Show less