
Miguel Ramírez
Market Research Intern

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About me
Digital Marketing Operations Director
Education

Pontificia Universidad Javeriana
2009 - 2013Bachelor of Business Administration (B.B.A.)
Experience

Connecta - http://www.connecta.com.co
Jun 2013 - Dec 2013Market Research InternDuties:- Designing ad hoc market research projects on specific products and markets (pharmaceutical, retail, personal care,vehicles). - Insight and opportunity mining and experimental analysis.- Developing segmentation research projects.- Raw data processing and analysis.- Communicating and working with external data suppliers for the creation of quantitative databases.- Working along side of professional qualitative interviewers, specialised on designing focus group and one on one interview questionnaires and activities.- Eye monitoring software data extraction and interpretation. Show less

Linio
May 2014 - Sept 2015Duties- Database report extraction (MySQL - Excel).- Developing regional and local dashboard reports.- Monitoring retail sales per business categories and commercial teams.- Market data analysis reporting for managerial decision making.- Price index analysis.- E-commerce marketing data analysis.- Generating KPI target reports. Duties- Monitoring product dispatch times to fulfill clients expected delivery time.- Evaluating Supplier KPI's.- Stock coordination.- Warehouse stock monitoring.- Development of process optimization projects.- Supplier operation reporting.- Courier coordination.
Sales Effectiveness Analyst
May 2015 - Sept 2015Stock Coordinator
May 2014 - Apr 2015

Xaxis
Sept 2015 - Nov 2019• Lead the Colombian market team towards the commercialization of digital products while meeting financial annual and quarterly objectives.• Ensure all clients meet their digital objectives.• Report directly to the LATAM CFO and CEO towards the completion of GroupMs objectives.• Development of consumer online behavior analysis and profiling through probalistic and determistic modeling of data segments.• Build a reliable relationship with all agency client, strategic and tactical planning teams• Develop a solid sales strategy and new business plan by agency and client• Plan a prioritized approach to meeting with, presenting to and educating clients about Xaxis data-driven advertising and audience planning.• Lead the team to work with agency planners on media strategy to integrate Programmatic products into media plans and devise suitable campaign measurement and benchmarks.Work with teams in Bogotá, Cali and Medellín to share and provide local market insights. Show less Duties:• Work with other Account Managers and Associates to ensure digital campaigns are pacing evenly and meeting agreed upon KPIs• Take responsibility for reporting on adoption of Xaxis within your assigned agency team and all revenue generated from your agency.• Develop strong and effective media plans based on sound strategies• Supervise insertion order process and ensure adherence to terms and conditions• Handle cancellations and re-allocations in a timely manner• Work in partnership with Audience Campaign Management team to optimize campaigns• Coordinate communication, campaign strategy, campaign setup and kickoff process• Conduct post-campaign analysis and deliver results to agency team and clients Show less
Country Manager
Jul 2017 - Nov 2019Business Integrator - Programmatic
Sept 2015 - Jul 2017
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Publicis Global Delivery (PGD)
Nov 2019 - Nov 2022Support the company Director on all management and leadership responsibilities for the Precision Global Marketing Hub.Identify team’s needs, opportunities, customer service processes and successes to expand and scale the operation for search, social and programmatic for a team of over 150 employees.Coordinate with Bogota and US leadership leadership to determine appropriate staffing needs to scale operation.Motivate, lead, and manage internal teams, to work collaboratively and efficiently.Responsible for team management; setting of team goals, evaluations and providing regular feedback.Monthly/Annual Billings and forecast reporting.Establish and drive adoption of efficient workflow and standardized processes across agency and global support teams to deliver high-quality work.Coordinate with supervisors on agency team needs, help facilitate solutions and lead on client calls.Point of escalation to help drive successful relationships with agency teams.Support local leadership for local and regional pitches.Work with Platform partners to coordinate team trainings and secure appropriate account support.Report and categorize time allocation tasks to find efficiencies within each client and team member role.Ensure team is communicating effectively and building strong relationships with Agency teamsIdentify areas for opportunity to improve current procedures, customer satisfaction, and grow internal team capability. Show less
Media Director PGD
Jan 2021 - Nov 2022Associate Director - Precision
Nov 2019 - Jan 2021

Publicis Sapient
Jan 2023 - Oct 2024Senior Manager Strategy and Consulting -Macy’s Media NetworkTeam Management: Lead and manage a remote social and programmatic retail media team in India, ensuring effective communication, collaboration, and coordination for the successful delivery of social programmatic services.Client Relationship Management: Serve as the primary point of contact for the client in the US, building and maintaining strong relationships, understanding their needs, and providingexceptional customer service.Performance Analysis and Optimization: Analyze campaign performance metrics and data, identifying areas for optimization and improvement, and providing strategic recommendations toenhance media campaigns' effectiveness.Process Improvement: Continuously identify areas for process improvement and efficiency enhancement, implementing best practices and innovative solutions to optimize workflows anddrive operational excellence.Budget Management: Monitor and manage project budgets, ensuring optimal resource allocation and cost-effective delivery of services while adhering to financial guidelines and clientexpectations.Cross-Functional Collaboration: Collaborate with internal teams, including account management, data analytics, and technology teams, to ensure seamless execution of social programmaticreporting and trafficking initiatives. Show less

Publicis Media
Oct 2024 - nowDirector, Central Activation
Licenses & Certifications
- View certificate

Google Analytics esencial
LinkedInFeb 2023 - View certificate

Product Marketing Foundations
LinkedInFeb 2023 - View certificate

Powerful Prioritization with the 80/20 Rule
LinkedInFeb 2023
Languages
- esEspañol
- inInglés
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