Syed Noor Mohammed

Experience

• 

  Jagruti Degree & PG College - India

  Aug 2006 - Feb 2007

  Cashier

  • Handled all the cash transaction of the organization.• Maintained monthly, weekly & daily transaction.

• 

  ICICI Lombard

  Mar 2007 - Feb 2009

  Phone Banking Officer

  1. Verifying the customer with their given personal details.2. Providing accounts information such as transactions, withdrawal etc. to existing customers.3. Promoting offers on types of deposits and others.

• 

  Riyadh House/Jeraisy

  Apr 2009 - Aug 2012

  Data Entry Cum Assistant Supervisor

  • Collaborated with invoicing with sales & distribution department. • Entered stock item details in oracle 11i.• Allocated serial numbers for electronic equipment (desktops, laptops, and copier machine etc)

• 

  RSR Info Tech (US Home Improvement)

  Oct 2012 - Dec 2013

  Process Associate

  • Answering calls politely and professionally to provide information about services and• products.• Keeping records of customer interactions and different transactions, recording details of• Complaints, comments, inquiries.• Follow up to ensure that appropriate action has been taken on customer requests• Make reminder calls to clients, send follow-up emails and schedule appointments.• Always perform timely performance evaluations and initiate appropriate action if needed• Check and ensure that all customer care executives are well informed and have up-to-date• Information so that they can best service the customer and following up to ensure proper resolution• Always choosing the best solution to solve a problem; rectifying, adjusting and also• Analyzing customer needs and recommending products based on those needs. Show less

• 

  Talent Logic Inc.

  Nov 2015 - Jun 2018

  Sourcing Manager

  • Full life cycle recruiting on IT and Non-IT requirements. • Pre-screen candidates with detailed phone screens, evaluating candidate’s compatibility with specific job requirements, ensuring a right fit prior submission to the client.• Understanding client requirements and sourcing suitable candidates for different positions.• Proactively source, screening, schedule, interview qualified candidates while matching them to our current openings.

• 

  Mövenpick Hotels & Resorts

  Oct 2017 - Dec 2017

  Senior Guest Service Agent

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. • Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. • To promote the products and services of the hotel, so that there is maximum flow of cash ensuring better business growth. • Attend appropriate training courses, when required, and assist with the night team's training and development efforts. • Answered multi phone lines in a high volume environment in a timely manner. Show less

• 

  Montalvo

  Aug 2018 - Apr 2020

  Recruitment Consultant

  • Handling the entire recruitment process from sourcing, searching, screening, negotiating, and recruiting candidates on international platforms for direct client & implementing partners.• Telephonically pre-screened candidates to obtain position desired, pay rate, and location.• Negotiating terms, rates, and agreements. Reporting directly to Accounts Manager.• Utilizing different social media outlets to identify prospective candidates for varying business lines including but not limited to LinkedIn, Dice, Monster, and Indeed. • Screened, cold-called, and qualified candidates utilizing position-specific matrix, prepared and formatted resumes for presentation to clients submitted top candidates through client online submittal process (within 24-48 hours of original job posting on DICE and MONSTER, LinkedIn, Facebook, Database Network) Show less

• 

  Iconic IT Ltd

  Jun 2019 - Dec 2019

  Information Technology Recruiter

  • Source and recruit candidates by using databases, social media, etc• Screen candidates resume and job applications• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes• Onboard new employees in order to become fully integrated• Monitor and apply HR recruiting best practices• Provide analytical and well documented recruiting reports to the rest of the team. Show less

• 

  Iconic IT Ltd

  Jan 2021 - Feb 2021

  Human Resources Officer

  • Support the development and implementation of HR initiatives and systems.• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process.• Preparing job descriptions, advertising vacant positions, and managing the employment process.• Ensuring that all employees are organized and satisfied in their work environment.• Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.• Create and implement effective onboarding plans.• Responsible for end to end recruitment from Screening, Shortlisting to Joining. Show less

• 

  Wipro

  May 2021 - Sept 2023

  Content Moderation Process

  • Review the reported content within agreed turnaround times and standards of quality• Enforce Terms of Use by carefully monitoring reports of abuse on the site• Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users.• Strong work ethic and ability to work with minimal supervision.• Experience using internet websites and social communication tools.• Should be able to follow policies & procedures diligently as prescribed by the business.• Working with strong psychologically to ensure an ability to work on the same for long hours during the day without much impact.• Emotionally strong in nature and able to withstand inappropriate content with maturity and professionalism.• Follow policies & procedures diligently as prescribed by the business.• Consistently exceed productivity and error standards.• Recognize trends and patterns, and escalate issues outside the company policy to the global team. Show less