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Anuj Dhawan

Anuj Dhawan

Software Engineer

Followers of Anuj Dhawan511 followers
location of Anuj DhawanNoida, Uttar Pradesh, India

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  • Timeline

  • Skills

    Business analysis
    Oracle
    Business strategy
    Asp.net
    Six sigma
    Ms office suite
    Vb.net
    Sla
    .net
    Pl/sql
    Requirements analysis
    Microsoft sql server
    C#
    Design patterns
    Management consulting
    Organizational design
    Global strategy
    Sdlc
    C
    C++
    Java
    Javascript
    Html
    Microsoft office
    Dashboard

  • About me

    * Data Analytics Professional with over 7 years of experience in Data Analysis & Systems Management involving Project Management, Business/Data Analysis, Manual Journal Testing, Software/Dashboard development, Application Support and Quality Assurance * Experienced in projects across Finance, Health care, Retail Banking, Insurance, Media/Entertainment, NGO/Government * Possess excellent communication, interpersonal, analytical and problem solving skills

  • Education

    • MPVM

      -

    • Uttar Pradesh Technical University

      2004 - 2008
      Bachelor of Technology Mechanical Engineering

      Activities and Societies: Organised Lawn Tennis and Table Tennis tournaments in annual sports meet of the college (2007) and was awarded certificate by the director. Successfully organised an Environmental Poster Presentation competition with over 50 participants thereby generating social awareness among students. Core modules completed in – Mechanical Engineering; Machine Design; Project Management; Industrial Economics and Principles of Management; Computer Aided Designing.Developed a software for basic analysis of stress for heavy structures in a team of five as final year project, which on inputting certain required values gives a detailed analysis of the structure.

    • Alliance Manchester Business School

      2010 - 2011
      Master of Business Global Business Analysis (Merit)

      Core modules completed in:Managing Across Competing Capitalisms; Global Politics and Global Business; Analysing Companies: Business Models, Narrative and Numbers; Designing Organisations: An International Perspective; Technology, Innovation, Management and Business Strategy; Doing Business in Europe; Global Business Strategy.Acquired advanced business and consultancy skills; Analysed business models and strategies followed by organisations from a global perspective.Developed… Show more Core modules completed in:Managing Across Competing Capitalisms; Global Politics and Global Business; Analysing Companies: Business Models, Narrative and Numbers; Designing Organisations: An International Perspective; Technology, Innovation, Management and Business Strategy; Doing Business in Europe; Global Business Strategy.Acquired advanced business and consultancy skills; Analysed business models and strategies followed by organisations from a global perspective.Developed realistic and analytical approach towards business cases; proficient in using tools/frameworks such as SWOT analysis, PESTLE, Benchmarking, Porter five forces, Force Field Analysis etc for strategic analysis/management.Prepared and delivered presentations and research work involving analysis and recommendations of business model of CIPLA, IT Outsourcing as a global trend, Strategic plan for Facebook and Vivendi, GE as an innovative organisation, Cognizant from an international perspective. Show less

  • Experience

    • Infosys

      Sept 2008 - Jun 2010
      Software Engineer

      Managed offshore team of 6 members and conducted KT (Knowledge Transfer) sessions for them; received appreciation from project manager.Worked on IPM+ (Infosys Project Management), an internal project management tool of Infosys for entering, accessing and extracting detailed project information; learned about the details of project management including estimates, timelines and costs.Performed data analysis and management services, prepared System Appreciation Documents, estimation sheet and flow design document using SQL and MS Excel.Migrated Billing Enquiry application from Visual Basic/ASP to ASP.Net for Allstate; resulted in 7/7 feedback from the client.Liaised with the clients in order to gather data/information from them and comprehend their requirements; received 7/7 feedback from the client.Provided support/maintenance for AWD applications for Allstate; met deadlines and targets within 90% of SLA (Service Level Agreement) time.Communicated with the onsite team individually and also through Rapid Response calls on various issues/problems raised by the client/customer.Engaged in user acceptance testing of projects. Executed test cases and fixed errors; resulted in successful outright completion of the project. Show less

    • Centre for Facilities Management

      Jun 2011 - Aug 2011
      Business Research Analyst (Internship)

      Conducted stakeholder interviews with directors of identified organisations such as One Central Park, Reddish Vale Technology College, Oxfam Ltd etc as part of a qualitative market research procedure in gauging their reactions on the idea.Analysed the feasibility of concept critically; provided recommendations and directions for the implementation of new accreditation named ‘Ethical Workplaces Mark’ across UK.Carried out an exhaustive research involving primary as well as secondary means on the project initiative; gained deep insights of research methodologies.Prioritised tasks and time in completion of research work on the initiative and compilation of dissertation/business report. Show less

    • RBS

      Apr 2012 - Nov 2013
      Associate

      Handled and resolved an average of 600 enquiries in any given week; consistently met performance benchmarks of CSI (Customer service Index), Income and AHT (Average Handling Time).Enhanced strategic-relationship/partnership building skills – creatively solved problems and utilized strong business acumen and diplomacy to find common ground and achieve win-win outcomes.Pioneered building and implementation of tools, processes and documents for tracking efficiency and income; Achieved above 95% CSI score and 10% increase in income.Mentored trainees and new joiners in comprehending the process flow and security procedures; supervised the team and floor as QAA (Quality Assurance Associate) in the absence of line manager. Show less

    • DelAgua Group

      Jun 2014 - Apr 2017

      • System Integration Manager

        May 2015 - Apr 2017

      • Data & Statistical Specialist

        Jun 2014 - Apr 2015

    • PwC Acceleration Centers

      May 2017 - now

      • Manager 2

        Jun 2022 - now

      • Manager

        Jul 2020 - Jun 2022

      • Senior Associate 2

        May 2017 - Jun 2020

  • Licenses & Certifications

  • Volunteer Experience

    • Sales Volunteer

      Issued by Infosys on Jun 2009
      InfosysAssociated with Anuj Dhawan