
Debra Tice
Police Officer / Field Training Officer

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About me
Account Manager
Education

State University of New York at Plattsburgh
1992 - 1995Bachelor of the Arts Criminal Justice 3.3
University of Houston-Clear Lake
2009 - 2012Master of Arts (MA) Criminology 3.8Activities and Societies: Member of Alpha Phi Sigma National Criminal Justice Honor Society

University of Houston-Clear Lake
2009 - 2012Master of Arts - MA Criminology 3.8 GPAActivities and Societies: Alpha Phi Sigma National Criminal Justice Honor Society
Experience

UTMB Police Department
Mar 1997 - Nov 2002Police Officer / Field Training Officer• Serve as a role model to new cadets by demonstrating the professional standards of law enforcement for the probationary police officer (PPO) to follow.• Instruct police recruits in law enforcement/scenario-based training, and conduct field training for probationary police officers; evaluate the performance of PPO in accordance with Field Training Officer Program Guidelines.• Preserve the peace and maintain order by the use of all lawful means, interceding without warrant when authorized by law to prevent or suppress crime. • Enforce Texas laws when applicable. Show less

University of Texas @ Houston Police Department
Nov 2002 - Oct 2009Police Officer 2002-2004 / Police Sergeant 2004-2009• Supervise the field performance and accomplishment of work in the office and field by security officers, senior security officers and police officers associated with the protection, safety and welfare of students, faculty, staff, and visitors on the University Campus.• Investigate and/or supervised criminal offences and unusual activities brought to the attention of the police by report or discovery.• Interview and interrogate victims/witnesses/suspects; wrote complete, concise, and coherent reports for a variety of purposes and evaluate reports for continued investigations; prepare for and testify in court. •Enforce Texas laws as necessary. Show less

University of Houston-Clear Lake
Jun 2009 - May 2012Full Time Graduate StudentFull-Time Graduate Student at UHCL.

United Protective Services
Nov 2012 - Mar 2018Account Manager / HR Manager /Scheduler• Screen and interviewed potential candidates for client sites; conduct background investigations, drug screening, and process state required security licensing for employees.• Process and prepared payroll for over 400 employees using WinTeam Scheduling Software.• Assesses, clarifies, and validate client needs.• Provide after-hour response at client sites to include site inspections, client concerns, emergency response, and disciplinary related issues.• Prepare new hire documentation such as benefit folders, orientation packets and ensure all pre-employment information was processed while maximizing employee retention. • Assist with investigations and conducted HR files audits to ensure compliance with company policies and applicable federal, state, and local laws.• Manage random drug testing program and reports.• Coordinate/schedule over 13,000 billed client hours per week.• Automate the collection of existing employees in relation to availability and time off requests, and quickly find replacements / staff for last minute changes. Show less

Locke Protective Services
Mar 2018 - nowAccount Manager• Managing portfolio of over 25 accounts and deliver quality services.• Ensures operations efficiency to achieve margins and maximize profitability objectives.• Maintain existing accounts and develop new business resulting in added sales. • Scheduling and payroll for 3,500 + Billable hours a week.• Daily management of 150+ security officers to ensure alignment with organization objectives. • Recruitment, hiring, training, retention, performance reviews, coaching, and payroll controls.• Meeting with clients for status updates and addresses or adjust to client’s needs• Assessing new clients’ needs by carrying out assessments, planning, and post orders review.• Submit weekly reports on Budgets, overtime, and staffing.• Monitor compliance with applicable laws, regulations, policies, and procedures.• Review site reports (Activity Reports / Incident Reports) to ensure customer satisfaction.• Develop and implement action plans to correct any deficiencies. Show less
Licenses & Certifications

Level III Private Security License
DPS - Regulatory Services
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