Sheila Koudelka

Experience

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  American Airlines

  Nov 1994 - Jun 2005

  • Coordinated all aspects of the station operation during shift • Facilitated communication to promote attainment of daily and monthly station standards for an operation serving 60,000 plus customers daily• Acted as a station liaison for operation coordination with SOC, FAA, TSA, DFW Airport and airline vendors. Managed team of operations agents and coordinators responsible for maintaining a safe, efficient operation • Established and communicated policies and procedures for ramp and baggage operations• Provided subject matter expertise, analysis and guidance to senior management regarding ramp and baggage operations• Studied industry standards and agreements to assure AA;s compliance • Designed, developed and implemented awareness campaigns to inform and motivate 15,000 plus frontline represented and non-represented employees • Coordinated and managed represented and non-represented employees engaged in all operational functions• Provided general supervision and resolved operational problems• Addressed performance issues through PPC process

  • Ramp Manager on Duty

    Jul 2003 - Jun 2005

  • Analyst - Baggage Operations

    Jun 2000 - Jul 2003

  • Customer Service Manager – Ramp Operations

    Nov 1996 - Jun 2000

  • Passenger Service Lead Agent

    Nov 1994 - Nov 1996
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  American Airlines Cargo

  Jun 2005 - Nov 2009

  • Implemented an Organization Change Program to support major global freight carrier reengineering effort. Defined the impact of the changes on various stakeholder groups, designed and delivered communications to meet their specific needs • Responsible for establishing and maintaining detailed project timelines, manage project risks and complete deliverables• Developed and delivered initiatives designed to help stakeholders understand and transition through process, technology and organization changes created by reengineering effort • Developed and motivated change champions with the Cargo organization to help support the reengineering effort• Conducted benchmarking study, and organizational assessments to determine the strategy for new organizational structure that will maximize the benefits of technology and process changes. Defined new roles, redefined old ones, and implemented a strategy to help stakeholders make the transition Show less

  • Sr. Analyst, Organizational Change – Cargo Reengineering

    Feb 2008 - Nov 2009

  • Senior Analyst Customer Service Strategy

    Sept 2007 - Feb 2008

  • Coordinator Regulatory Compliance

    Jun 2005 - Sept 2007
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  Bell Helicopter

  Nov 2009 - Jun 2014

   Guaranteed the improvement of senior management decision-making approach by vigilantly performing internal and external audits, such as DCMA, ISO, Perry Johnson, and OFCCP. Promoted a positive workplace culture and the environment by overseeing the HR policy library, including MD/SPI/HRPD/WI/DI and the employee handbook. Formulated and managed policy and compliance procedures for HR-related subjects to enhance employee’s job satisfaction, confidence, morale, and engagement.  Managed resolution of HR policy gaps by collaborating with HR Centers of Excellence and HR business partners (HRBP)'s. Protected company from lawsuits by ensuring compliance with legislation such as WARN, minimum wage, and equal opportunity posting requirements. Ensured compliance with hiring commitments by providing expert assistance in the formulation of the AAP and collaborating with leaders on diversity. Contributed to EEO complaint investigations and EEOC inquiries in a thorough and timely manner. Show less  Internal communication specialists responsible for HR Leadership messaging and CHRO blog.  Coordinated all HR projects, maintaining the master HR project database and facilitated project status review meetings. Organized lessons learned and best practices for future initiatives while conducting after-action-reviews (AAR) on missed items. Derived completion and supported HR outcomes through the development of communications and packages deliverables.  Served as a focal point in monitoring HR deliverables, Goal Development and Continuous Improvement team processes to attain desired bottom-line results. Show less  Designed, coordinated and implemented adhoc project for Employee Engagement organization Coordinated and managed training initiatives with respect to budget, scope of work, schedule, quality, contract administration, logistics and personnel issues through all phases and in accordance with company policies, standards and project objectives Developed and delivered leadership training courses targeted for 286 frontline leaders of represented employees Established standards for reporting of HR Training goals and designed process for meeting those standards Identified targeted stakeholders and develop communication plan designed to reach the needs of each group Show less

  • HR Compliance Specialist

    Nov 2012 - Jun 2014

  • HR Project Analyst

    Sept 2010 - Nov 2012

  • Employee Engagement Leadership Training Coordinator

    Nov 2009 - Sept 2010
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  Fluor Corporation

  Jun 2014 - Dec 2019

  HR Manager, HRIS Training/Communications, HRIS Workforce Analytics

   Enable cultural transformation in the adoption and application of workforce intelligence initiatives while partnering with internal and external partners. Play an integral role in instructing and supporting HR business partners and process owners on HR analytics, workforce insights, and other activities. Advocate the long-term HR strategic initiatives through consistent communication with the workforce analytics leader, peers, HR business partners, Centers of Excellence, and global HR reporting representatives on deliverables. Improve Senior Leadership’s ability to make business decisions by creating and executing powerful visualizations of data and compelling stories through the use of Tableau software. Show less

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  First Onsite Property Restoration

  Jan 2020 - now

  Human Resources Business Partner

  • Act as HR "Lead" to guide, direct, and mobilize the HR staff in the gathering and analysis of employee information from the seller and the assimilation of that info into Interstate Restoration processes and procedures• Identify and advise on opportunities and risks related to an acquisition while developing action plans to address them• Liaise with executive and/or regional leaders to identify and solve employee related issues• Offer practical HR solutions to a client group across multiple regional branches• Contribute within the HR team to develop and deliver programs and services• Act as part of the client group leadership team and make strong contributions to the operation• Assist in developing, training and implementing a variety of regional and corporate HR initiatives• Act as a local resource for interpretation of HR policy and procedures• Coach leaders on employee issues, leadership effectiveness• Assist in the formalization, implementation and ongoing use of a company performance management system• Assist leaders in driving employee engagement through all levels of the organization• Assist in facilitating talent reviews and succession planning• Plan and facilitate new hire orientations• Process, verify and submit documentation relating to new hires, transfers, etc.• Support for regional labor and/or employee relations initiatives• Coordinates the posting of all new open positions with the Hiring Manager and Corporate Talent Advisor• Participates in the candidate interviews with hiring managers• Assists in the preparation and the presentation of offers of employment to candidates• Manage administrative positions within the HR department Show less