Amarpreet Bhatia

Experience

• 

  Hindustan Times

  Jan 2013 - Jun 2013

  Intern
• 

  Skolaro -School ERP Software

  Oct 2014 - Jul 2016

  Associate Product Manager

  Work with clients,development, operations, and management teams to ensure development and delivery of products within allotted timeline as per client requirements.Maintain accurate and complete product related information, so that user can use product in more effective way.Train the team on product knowledge and integration that different application have.Provide outstanding customer service to ensure customer satisfaction. Writing SRS documents as per client requirement after doing gap analysisProvide support to customers on function and usage of product.Dealing with engineers, QA lead and support person to deliver product within a time limit defined for delivery.Prepare and organize project status and risk reporting to management and customers.Taking client requirementDoing gap analysis to design product that can fulfill user requirementsWork with Managers and marketing teams to ensure that products and services meet customers' current and future needs. Provide support to customers on function and usage of product.Giving user acceptance testing for product.Maintain accurate and complete product related information. Show less

• 

  Butterfly Innovations

  Aug 2016 - Jun 2017

  Product Specialist

  -Translating Product roadmap into feasible requirements. - Creating product specification documents, wire-frames & workflows- Responsible for maximizing the value of the product and the work of the Development Team.- Work closely with the Engineering Team (Development, QA, and Documentation) to deliver product releases on time and of expected quality.- Participate in Product Strategy Discussions.- Prioritize features, requests, asks from various teams keeping in mind customer impact, business impact.-Conduct a thorough study of current tech and non-tech infrastructure for a new client- Collect and quality check the client's data for initial configuration till product is successfully delivery - ​Build processes for continuous data collection from client institutions​- Optimize all operational processes in delivery and support to improve efficiency and reduce manual effort involved​- ​Represent​ client institutions in the product team and champion new features & enhancements- Managing the relationship with the users throughout the project duration and acting as the main point of contact for user engagement- Responsible for College Data Setup (new clients), manage data for new features (existing clients)- Interaction Session with users(Students+ Faculties) to get maximum registration- keeping the team fully updated on all feedback coming from the students and faculties and ensuring that application is adhere to their expectation Show less

• 

  SuperTax India

  Jun 2017 - Oct 2018

  Product Manager

  - Managing processes related to products and liaising with the concerned stakeholders internally and externally. It includes creation of PRD,BRD for various element in consultation with stakeholders- End to end management of the product lifecycle from concept to phasing out of the product- Identification, specification and prioritization of features, functionality and capabilities.- Development and execution of the product roadmap.- Perform business analysis with subject matter experts and customers.- Identification of new opportunities; product enhancements; and line extensions.- Development of documentation to support the approval, design, development and launch of the product..- Ensuring timely delivery of inputs according to the strategies & requirements.- Responsible for providing the sales team with the necessary technical expertise in the form of printed and electronic promotional material, product training, and relevant scientific references. Show less

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  Vivant

  Nov 2018 - now

  - Work with the end-customers to take high-level business requirements and analyze and define functional requirements; including constructing workflow charts, diagrams and screen mockups.- Drive Design, development and implementation of requested changes to program components by working with Product, UX, UI, Verification, Validation, and Projects teams- Responsible for BRD, Flow diagram, Use Case document

  • Senior Product Manager

    Apr 2022 - now

  • Product Manager

    Nov 2018 - now