Malin Brustad

Experience

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  Oslo Taxi AS

  May 2002 - Dec 2005

  Customer Service and Teamleder

  * Processing and follow-up of orders* Driver support* Manager for a group of up to 20 people* Watch lists* Manage and monitor an alarm situation* Conflict management* Overview and insight into advanced GPS system* Reporting and streamlining of traffic flow* Special transport

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  Medtronic

  Jan 2006 - Sept 2008

  Sales Support Coordinator (Tenders)

  *Coordination and execution of tender processes*Be up to date in the public procurement regulations*Offer Writing*Organization of courses, fairs and trips*Customer contact and order office*CRM and ERP system*Responsibility for reception

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  Hoya

  Jan 2009 - Apr 2010

  Customer Service, Teamleder for Norway

  *Responsibility for the new order office for the Norwegian market*Processing and follow-up of orders*Product Guide*Efficiency and quality assurance*Administrative support for Country Manager and Account Managers*Treatment of complaints*Invoice processing*Interdisciplinary collaboration*Sales

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  Prisjakt AB

  May 2010 - Jun 2011

  Responsible for support to the Norwegian market

  *Support for Norwegian shops and consumers*Marketing and communication*Projectmanagment*Interdisciplinary collaboration

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  Atea

  May 2011 - May 2012

  Purchaser

  *Responsible purchaser of Apple, HP, Lenovo and Adobe*Supplier Contact*Follow-up of deliveries and invoices*ERP system*Interdisciplinary collaboration

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  Olympus Europa SE & Co. KG

  Jul 2012 - Jul 2022

  Tender Coordinator

  * Representative for the Nordics in the Tender excellence team*Manage the wing to wing Tendering process for ITO (Inquiry to Order) and coordinate tender response within strict timescales.*Complete non-standard contract reviews, highlighting any business risk to legal and controllership teams within restricted timescales.*Internal project management with Sales, Regulatory Affairs & Quality Assurance, Logistics, Finance, HR, Marketing and external communication with our customers.*Daily review of Tendering websites to source new business opportunities, coordinate formal Tender applications, and management of Prequalification process as required.*Provide policy and process support to sales team on tendering: information collection, country policy research, review and escalation of contractual Terms and Conditions.*Support strategic growth imperatives (growth, simplification & quality) and initiatives to ensure the fulfilment of business requirements to optimize business performance.*Support internal and external quality audits and closure of audit findingsEnsure that the processes of the Quality Management System are maintained.*Build up close relationships with purchasing departments team to gain their trust and respond to customer queries in a timely and professional manner.*Develop solid product knowledge and a strong understanding of the logistics of specific products.*Work as part of a team and adopt a flexible approach to increase and maintain the quality of serviceProvide knowledge and accurate information to customers. Able to initiate and drive innovative growth projects. Show less

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  Eltel

  Aug 2022 - now

  Bid Manager - Strategy & Business Development

  * Establishment and implementation of strategies, processes and templates.* Plan, design and deliver proposals within the telecom, eMobility and Solar market, * Engage, lead and manage national and local resources in tender teams consisting of sales, purchasing, subject specialists and calculation.* Work with legal and production teams to ensure operationalization of contract and tender requirements.* Assist sales in new business opportunities in current and future markets.* Contribute to developing customer and market strategies.* Reports to Director of Strategy and Business Development. Show less