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Nermin Bakr

Nermin Bakr

Customer Account Manager

Followers of Nermin Bakr3000 followers
location of Nermin BakrEgypt

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  • Timeline

  • About me

    AUC certified | Classera certified | Customer Success Manager | EX Nagwa | B2B | SaaS | CRM | LMS | Start-ups 🚀 | Quality | PM | AM | (She/Her)

  • Education

    • The American University in Cairo

      2024 - 2024
      Management Acceleration Program

      Management Acceleration Program is one of Programs of executive education school of business in The American University in cairo

    • Alexandria University

      2013 - 2017
      Bachelor of Arts - BA Turkish Language and Literature

  • Experience

    • Brightery

      May 2017 - Sept 2018
      Customer Account Manager

    • Media Solutions Lebanon

      Jul 2018 - Jun 2020
      Head of Account Management

      i started as an account manager after that the manager of all account coordinators and social media department

    • Baltoe.com

      Jun 2020 - Jul 2021
      Customer Success Specialist

    • 8WORX

      Jul 2021 - Oct 2022
      Customer Success Specialist

    • Nagwa

      Nov 2022 - Nov 2023
      Senior Customer Success Specialist

    • Classera

      Dec 2023 - Apr 2025
      Partner Success Supervisor

      Manage projects, acitvate LMS tools with schools, renwal and retention, clients satisfaction and supervise clients journey.

    • Skillup MENA

      Apr 2025 - now
      Customer Success Manager

  • Licenses & Certifications

  • Volunteer Experience

    • Translator

      Issued by UN Women on Sept 2019
      UN WomenAssociated with Nermin Bakr