Kaitlyn McLaughlin

Experience

• 

  AT&T

  Jul 2013 - Sept 2020

  Effectively manage multiple projects through initiation, planning, execution, control, and closing. Manage multiple teams simultaneously. Teams include order managers, engineers, account managers, vendors, and customer contacts. Positioned as the single point of contact for customers throughout projects to ensure customer satisfaction, effective communication, and revenue retention. Rapidly identifying and resolving concerns and issues during projects to maintain an effortless experience for customers. Using project management skills, including Six Sigma and LEAN, ensures the successful implementation of client services in a manner that exceeds expectations. Show less

  • Professional-Project Manager

    Oct 2019 - Sept 2020

  • Senior Specialist-Project Manager

    Jul 2018 - Oct 2019

  • Specialist-Project Manager

    Feb 2015 - Jun 2018

  • Associate-Project Manager

    Jul 2013 - Feb 2015
• 

  Nordicom Technologies, Inc.

  Sept 2020 - Nov 2021

  Senior Project Manager
• 

  Paycom

  Nov 2021 - Mar 2023

  Development Project Manager II
• 

  University of Central Oklahoma

  Feb 2023 - now

  IT Project Manager