Cooper McVay

Experience

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  Cornelius Law Firm

  Oct 2020 - May 2022

  Information Technology Administrative Assistant

  Administered IT infrastructure for our Tupelo office, including support for our employees, maintaining of cloud data storage accounts, deployment of new devices, and modernization of our LAN with new switches.

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  United States Courts

  May 2023 - now

  IT Technician

  - Oversee all support and help desk inquiries for our 100+ court staff members and 15 judges across 4 courthouse locations in Southern Mississippi.- Deploy all court issued Microsoft Surface Pro devices and ensure continued support through our endpoint management service. Manage enterprise app deployments, Windows updates, and security policies.- Monitor local network infrastructure using SolarWinds, install WAP's and switches in offices and server rooms, and maintain network firewalls and security policy.- Ensure local data back-ups are successful and redundancy is maintained for maximum availability for our users.- Organized and assisted in the lift and shift migration of all of our devices and servers from on-prem Active Directory to the US Courts Azure AD servers, resulting in a better overall experience for our users and a more modern administrative environment for our IT Department.- Implemented the use of multiple new softwares and services for our Court including Cisco WebEX and Crowdstrike Falcon Sensor. Both resulting in an improved collaborative experience for our users and a smaller attack surface on our devices.- Lead yearly equipment disposal and re-inventorying efforts, ranging from peripherals to server equipment and data drives.- Support and maintain our courtroom A/V equipment as needed. Show less