Experience

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  Gadsden city board of education

  Jul 1995 - Jul 2013

  Business education instructor

  •Guided high school students in mastering the functions of the Microsoft Office Suite (Word, Excel, Access, PowerPoint and Publisher)•Taught beginning level Business Technology Applications•Trained students in Management & Marketing Principles•Assisted with athletic events and other extra-curricular activities

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  Snead state community college

  Aug 1998 - May 1999

  Business education instructor (part-time)

  •Facilitated instruction for displaced workers of the Lee Plant through the use of WordPerfect software •Taught beginning level Keyboarding

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  Madison city board of education

  Aug 2011 - Dec 2011

  Access on-line distance learning instructor (part-time)

  •Taught introductory web basics course to high school students•Monitored students’ progress and managed online course content, quizzes and grades•Communicated with school facilitators

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  Quality of life health services, inc.

  Jul 2013 - Jul 2017

  Health care innovations supervisor

  •Managed, provided direction and shared technical support to the Enrollment Assistance team ensuring efficient service to clients•Monitored weekly work plans for the Enrollment Assistance team•Established and maintained procedures to ensure consistency among the Enrollment Assistance team•Implemented efficient tracking tools for the Enrollment Assistance team to validate data submitted for internal and external reports•Facilitated Affordable Care Act presentations for community awareness•Served on the Corporate Leadership Strategic Planning Group I for revenue enhancement, improved customer service and business development•Provided training and support in Microsoft Office applications including Word, Excel, PowerPoint and Publisher•Facilitated Cultural Competency training for the Enrollment Assistance team•Maintained quarterly expense reports for Enrollment Assistance team•Coordinated the annual Breast Cancer Awareness health observance event•Assisted the Community Outreach Department with the coordination of other health observance events including Hearts in Motion, Seniors Rock, Women’s Health Week, Men’s Health Week and National Health Center Week•Assisted the Community Outreach Department with the coordination of community events including Annual Pastors’ Appreciation, Annual H.O.P.E. Celebration (for school-aged youth) and the Annual Greater Gadsden Housing Authority Christmas Celebration.•Created and composed effective marketing material for the Community Outreach Department/Enrollment Assistance team including flyers, brochures, posters, banners and the monthly departmental newsletter Community Connections Show less

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  Gadsden city board of education

  Jul 2017 - now

  Information technology instructor