
Katie Oswalt
Teaching Assistant

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About me
Sales & Account Management | Customer Support & Operations | Food Entrepreneur | Dog, running, and peanut butter enthusiast
Education

Institute for Integrative Nutrition
-Certified Holistic Health Counselor Health and Wellness, General
University of Cincinnati College of Business
2005 - 2009Bachelor's degree Marketing and International Business 3.8Activities and Societies: Alpha Kappa Psi
Experience

University of Cincinnati Carl H. Lindner College of Business
Sept 2006 - Dec 2008Teaching Assistant
Northlich
Mar 2007 - May 2007Media Director's Assistant - Co-op Program
Follett Higher Education Group
Jun 2007 - Aug 2009Sales Associate
Delta Air Lines
Jan 2008 - Mar 2008In-Flight Service Marketing Co-op
Delta Air Lines
Jun 2008 - Aug 2008Marketing Communications Co-op.webp)
Mondelēz International (Nabisco and formerly Kraft Foods Group)
Sept 2009 - May 2014- Directly managed and scheduled 35+ full- and part-time employees to merchandise Nabisco products in over 100 grocery accounts across the Kentucky region.-Recruited, hired, and trained each person to perform the job, prioritizing safety and efficiency while also working merchandising shifts myself several days a week.- Was recognized for being among 5% of the top-performing sales managers across the U.S. and awarded at 2013 Nabisco Circle of Champions ceremony As a Sales Rep, I managed 10 customer grocery store locations, building a relationship with management at each account and completing Nabisco product orders to fill shelves and create displays. Traveled to regional territories to manage 8-10 customer grocery stores while permanent sales rep was off route, completing orders for all Nabisco products and directing merchandisers for all territory store locations.
Retail Merchandising Supervisor
Apr 2012 - May 2014Territory Sales Representative
Sept 2010 - Apr 2012Senior Sales Service Representative
Jan 2010 - Sept 2010Sales Service Representative
Sept 2009 - Dec 2009

Crank & Boom Craft Ice Cream
Jan 2015 - Jan 2015Marketing and Community RelationsTemporary role to help with opening of the first brick and mortar store location. Wrote blog for Crank & Boom website, lead booth at local markets and assisted with various operational and marketing tasks as needed.

Expensify
Aug 2015 - Sept 2022Customer Support and Operations Manager
Oct 2018 - Sept 2022Customer Success Manager and Customer Support Lead, EMEA
May 2016 - Oct 2018Customer Success Manager
Aug 2015 - May 2017

Spoon & Nut Peanut Butter
Jul 2019 - nowFounderSpoon & Nut was a creative project that turned into a major entrepreneurial venture where I operated as a solo employee, handling all business operations from roasting and recipe creation to bookkeeping and website/graphic design. I once sold via e-commerce internationally and locally as a vendor at makers' markets and farmers' markets, including the prestigious Portland Farmers Market circuit.

Image3D
Mar 2024 - nowCorporate Sales Manager
Aug 2024 - nowSales & Customer Experience
Mar 2024 - Aug 2024
Licenses & Certifications

ACE Personal Training Certification
American Counsel on ExerciseMar 2012- View certificate

Customer Success Management Fundamentals
LinkedInSept 2023 - View certificate

SEO Foundations
LinkedInSept 2023
Volunteer Experience
Volunteer
Issued by One Parent Scholar House on Apr 2012
Associated with Katie OswaltVolunteer
Issued by Cascades Abortion Support Collective on Oct 2022
Associated with Katie Oswalt
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