yanique wilson

Yanique wilson

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  • Timeline

  • About me

    Administrative Assistant

  • Education

    • University of the commonwealth caribbean (ucc)

      2022 - 2026
      Bachelor of science - bs social work
  • Experience

    • Conduent

      Aug 2014 - Oct 2017
      Customer service representative

      • Navigate customers on organizations website and applications• Process flight reservations using companies software• Process payment• Promoting and sales of partnering companies products and services• Being a team player• Research and solve issues• Tracking customers purchases • Processing customers confidential information• Providing excellent customer service• Processing refunds

    • National pen

      Aug 2018 - Sept 2019
      Transactional sales agent

      • Contact customer• Assist customer with account• Persuade customer in promotional products• Assist customer with navigation of website• Process credit card payment• Research promotional products using website that best suits customer need.• Update customer of order placed.

    • National travel service

      Nov 2019 - Mar 2020
      Travel agent

      • Research flights, hotels, car rentals and cruise upon customers request.• Research visa requirements for customer.• Process visa application.• Confirm reservations of flights, hotels, cruise and car rentals.• Process payment• Contact customer with information on specials for airline tickets, cruises and hotels.• Contact customer for feedback on trip.

    • Saw counselling center

      Jan 2022 - now
      Administrative assistant
  • Licenses & Certifications

    • Efset english certificate 73/100 c2

      Ef standard english test (ef set)
      Aug 2023
      View certificate certificate