Experience

• 

  Ran multiservice s.r.l.

  Apr 2002 - Jan 2003

  Consultant

  • Analisi di mercato automotive. Campagne di marketing automotive. Organizzazione di eventi nel mercato automotive.

• 

  F.g.m. - finanza, gestione e marketing s.r.l.

  Feb 2003 - Dec 2004

  Consultant

  • Gestione e realizzazione di progetti di revisione organizzativa in aree funzionali per grandi clienti multinazionali• Revisione processi operativi e amministrativi e dimensionamento organici• Costruzione di business plan finalizzati all’ottenimento di finanziamenti agevolati.• Progettazione e implementazione sistemi di budgeting, controllo e reporting.

• 

  Nexive

  Jan 2005 - now

  • Quality: Definition of operational KPI's and monitoring of performance related to the service provided through the construction of dashboards. Identification of risk areas and preparation of action plans aimed at ensuring compliance with quality standards and continuous improvement. Monitoring of top customers and definition of corrective actions.• Planning: Definition of costs for budget construction. Monthly analysis of deviations from planning. Productivity analysis and reporting by process and definition of corrective actions. Analysis and planning of the activity based on the temporal cycles and the network production capacity. Show less • Management of operational quality standards: definition of operational KPI's and performance monitoring, identification of risk areas and preparation of action plans aimed at ensuring compliance with quality standards and continuous improvement. Monitoring of top customers and definition of corrective actions.• Process Improvement: design and implementation of the new operating network in synergy between business mail and Parcel. Definition of technical specifications and design of operating processes for the development of the new Parcel platform; operational start-up of the new Parcel network, process design and execution and development of technological innovation to support operational processes.Budgeting and Operational Forecasting: definition of costs related to budget construction and quarterly reviews, monthly variance analysis vs planning: productivity analysis and reporting to process corrective actions. Show less

  • Director of Planning and Quality

    May 2021 - now

  • Director of Planning, Quality and Processes

    Apr 2015 - May 2021

  • Network Intelligence Manager

    Mar 2013 - Apr 2015

  • Product & Services Manager

    May 2009 - Mar 2013

  • Business Process Re-engineering

    Dec 2007 - May 2009

  • Partner Management

    Jan 2005 - Nov 2007