Experience

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  United states international university - africa

  Jan 2015 - Aug 2015

  Office assistant

  -Preparing course content, class schedule and student rosters-Assessing of evaluation reports and preparing summaries of the same-Supervising students during exam re-sits -Assisting the Associate Professor on emergency duties that may arise from time to time-Effectively communicating essential information between the professor and students-Maintaining a filing system of student and course information for various classes

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  Kcb bank group

  May 2016 - Jul 2016

  Banking intern

  -Customer experience and communication representative-Handling customer queries and issues-Handling physical cash and mobile cash float-Offering personal banking and loan advisory-Carrying out weekly talks on 'Customer experience' -Opening personal bank accounts -Assisting in processing of loan applications-Visiting KCB Advantage Customers and handling their queries -Ordering and issuing of ATM cards and cheque books

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  Jumeirah group / jumeirah hotels & resorts

  May 2018 - May 2019

  • Guest Services Assistant

    Oct 2017 - May 2019

  • Finance Assistant - Accounts Payable Trainee

    Jul 2018 - Aug 2018

  • Data Quality Support

    May 2018 - Jun 2018
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  Sports legal

  Jun 2019 - Sept 2019

  Social media & content manager

  •Develop relevant content topics to reach the company’s target clients;•Create, curate, and manage all published content (images, video and written);•Monitor, listen and respond to users in a “Social” way while cultivating leads and sales;•Conduct online advocacy and open a stream for cross-promotions;•Develop and expand community and/or influencer outreach efforts•Oversee design (i.e.: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Instagram Profile, YouTube, Podcasts, Blog, etc.).•Design, create and manage promotions and Social ad campaigns.•Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.management.•Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.•Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results. Show less

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  Kenya red cross

  Jun 2021 - Dec 2023

  Social media officer

  Campaigns:•Supported the communications department in planning, conceptualizing, overseeing scoping and creative design of international humanitarian campaigns e.g. World Breastfeeding Week, World Mental Health Day, World Humanitarian Day, International Volunteer Day, 16 Days of Activism etc•Amplified organic reach for webinars such as the Digital Identities and Climate Change Adaptation Webinars by ICHA through polls, and cultivating presence across multiple social channels•Supported the Ministry of Health and USAID Kenya in amplifying their COVID-19 Mashujaa Day Vaccination campaign across all social media platforms•Worked closely with the EcoBank team in creating awareness for the annual EcoBank Day event around the theme of Mental Health•COVID-19 Vaccination testimonials in partnership with Danish Red Cross' COVAX projectDocumentation:•Led the photo documentation of Kenya Red Cross drought interventions (relief food distribution) alongside King Salman Humanitarian Aid and Relief Center in Marsabit•Photo documentation of the COVAX project in Mombasa in supporting the Danish Red Cross' response and reporting of the vaccination sensitization process•Part of the photography team that covered the AGM, International Day of Peace, National First Aid Competition, and led the live social media coverage of the 2021 Kenya Red Cross Volunteer AwardsAnalytics:•Tracking social channel engagement, monitoring and evaluation of campaign effectiveness and leveraging data analytics to optimize impact, garnering 1.7 million impressions and 10,867 new followers in Q3 and 1.2 million impressions, 25,919 new followers in Q4 on Twitter and a 78.4% increase in Reach on Facebook, over 6 months.Editorial:•Contributing editor in the 74th and 75th issue of the ReachOut - curating visuals for the publication, copy editing and creating content to ensure quality readership•Supported the communications team in curating photos for the 2022/3 Kenya Red Cross calendar Show less

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  She changes climate

  Sept 2023 - now

  • Communications Specialist

    Jul 2024 - now

  • Communications Associate

    Sept 2023 - Aug 2024