Kelly Herzog

Experience

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  Wheelchair Foundation

  Jun 2013 - now

  Volunteer Worker

  My duties have included being on the Golf Tournament Board helping plan and participate in the annual Wheelchair Foundation Golf Tournament at the Blackhawk Country Club and Anniversary held at Gala at the Blackhawk Museum. I have traveled to Guatemala to help distribute 300 Wheelchairs to a Senior Citizen’s Rest Home, Community Center and Children’s Orphanage.

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  Farmers Insurance

  Jun 2018 - Aug 2019

  As a Customer Service Rep, I have answered phones, assisted clients with payments and questions, transfer calls to the appropriate staff person or office. I have made outbound calls for appointments, reinstated accounts or followed up on information requested. I have assisted different departments in gathering information needed for presentations and appointments. • Conducted comparison of legacy and PolicyCenter systems to identify user experience concerns.• Assessed agent training modules for accuracy and effectiveness for new states • Assisted with various functional business projects in support of system launch in existing states

  • Customer Service Representative

    Jun 2015 - Aug 2019

  • Farmers Insurance Guidewire Intern

    Jun 2018 - Aug 2018
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  Osiris-Rex Asteroid Sample Return Mission (NASA)

  Jan 2019 - May 2020

  Front Desk Staff

  • Help assist with AV equipment during science team meetings.• Monitor visitors and assist with tour groups. • Help to maintain and manage the facility.

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  University of Arizona, Eller College of Management

  Jan 2019 - May 2020

  BNAD 302 Preceptor

  - Helped to facilitate exams and quizzes through out the semester insuring students follow the strict exam protocol. - Held weekly office hours to answer questions and help explain material to students. - Tasked with grading exams and quizzes using the answer key and best judgement for essay questions.

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  Insight Global

  Jul 2020 - Sept 2021

  Insight Global is an industry leading talent solutions firm based in Atlanta Georgia. With more than 58 offices across North America, IG’s staffing experts have helped more than 3,000 companies find the right people, resulting in more than 41,000 successful job placements in 2019 alone. While Insight Global is known for staffing and managed services, they have made strong company culture the centerpiece of their business, achieving several Best Workplace honors in Fortune Magazine and other publications. The Company’s mission is to help its people to grow personally, professionally and financially so that they can "be the light" to the world around them. For more information visit www.insightglobal.com.2020 – Best Workplaces in Consulting and Professional Services – Great Place to Work2020 – Best of Staffing Client Awards – ClearlyRated2020 – Best of Staffing Talent Awards – ClearlyRated2019 – Best Workplaces in Consulting and Professional Services – Fortune and Great Place to Work2019 – Best of Staffing Client Awards – ClearlyRated2019 – Best Company Outlook – Comparably2018 – Best Workplaces for Consulting & Professional Services – Fortune and Great Place to Work2018 – Best Workplaces for Women – Fortune and Great Place to Work2018 – Best of Staffing Client Award – ClearlyRated2018 – Best Places to Work in the United States – Comparably2018 – Best CEOs in the United States – Comparably2018 – 21st Largest Global Staffing Firm – Staffing Industry Analyst Show less

  • Account Manager

    Apr 2021 - Sept 2021

  • Technical Recruiter

    Jul 2020 - Apr 2021
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  Farmers Insurance

  Sept 2021 - now

  Commerical Account Manager