Douglas Dias

Experience

• 

  TRW Automotive

  Dec 2001 - Sept 2008

  Sales Administration Analyst

  » Developer and database administrator for management and statistical analysis of sales / turnover, customer reports, inventory, profits, price gains, margin, etc.;» Internet systems administrator for queries online: invoice reports / back orders reports, input of orders and EDI orders;» Key User SD ERP (MFG-Pró) responsible for Aftermarket: parameterization of the logic of sales (price lists, Best Price, discounts, fees, taxes, allocation of quotas, etc.) and responsible for management reports and customizations according to the needs of each area;» Expertise in Franchising - Varga Serviços - Administrator of the network software;» Support of consolidating data for management / directors board and presidency. Show less

• 

  KSPG Automotive

  Oct 2008 - now

  » Planejar, organizar, liderar e controlar as atividades da área de Serviço ao Cliente do mercado doméstico. Colaboradores e Representantes de Vendas.» SAP SD Key User: responsável pelas áreas de Mercado Doméstico, Exportação e Assistência Técnica, na parametrização e manutenção dos dados de Vendas (Listas de Preços / Lógicas das regras de negócio), cadastro de materiais, customização de relatórios, tratativas de Impostos, precificação, etc.;» Responsável por toda consolidação das informações e dados de vendas para análise gerencial dos dados extraídos do SAP: faturamento por clientes, back order, famílias dos produtos, curva de produtos/clientes, cálculo de margem, frete, análise de tendências do mercado através das ferramentas de tecnologia da informação como ACCESS e EXCEL;» Análise de concorrentes e estudos de mercado;» Responsável pelo atendimento anual da auditoria ISO 9001 respondendo pela área comercial; » Responsável por Pricing no mercado doméstico;» Ferramentas para a administração de vendas: indicadores, simulador de pedidos, cálculo de margem, consulta de distribuidores e vendas por região, famílias de produtos, por segmentos entre outras;» Administrador do portal Vendas Online;» Cálculo de comissões aos representantes de vendas;» Participação em feiras, eventos e palestras relacionados ao segmento da empresa; Show less » Key User SAP (SD Sales & Distribution): responsible for data maintenance / parameterization Sales requests (Price Lists / logical business rules), registration new part numbers, customizing reports, parameterization of taxes, pricing, etc..;» Responsible for consolidating daily and monthly turnover to management and board of sales, with indicators, improvements, achievements and new goals;» Responsible for consolidating all sales data for management analysis, extracted from SAP: sales per customers, back order, range of products, ABC product/customer ranking, margin simulation, analysis of market trends using the tools of information technology;» Strategic Planning in defining sales targets, development of prices, detailed analysis of competitors, market research and customer-focused actions; (domestic and export market)» Systematic analysis of risks / opportunities, activities and simulations of sales forecast;» Responsible for projects of medium and long term related to marketing tools: onlineshop and xRM;» Tools for sales administration: indicators, orders simulator, business logic simulator, margin simulator, sales by region, sales by product families and sales segmented;» Onlineshop administrator;» Optimization and improvement of existing processes and procedures related to sales and sales administration;» Calculation of commissions to sales representatives;» Representative in the Working Group of the Current Fleet Replacement SINDIPEÇAS;» Participation in fairs, events and seminars related to the automotive industry; Show less

  • Customer Service Supervisor

    Jan 2012 - now

  • Market Intelligence Analyst

    Oct 2008 - Jan 2012