Marc Gomes

Experience

• 

  Protea Fisheries

  Aug 1995 - Dec 1997

  Manager

  Responsible for placing orders with different suppliers, checking incoming stock and orders, cashing up, running the delivery service, hiring and managing the staff.

• 

  Monte Carlo Fisheries

  Jan 1998 - Aug 2001

  Owner

  Manage 12 staff members, daily stocktake, collecting and distributing fresh fish from different harbours and markets.Checking and placing incoming stock and orders, cashing up, running the delivery service, payment ofsuppliers and managing cash flow.

• 

  Fellows Fisheries, South Africa

  Sept 2001 - Jun 2004

  Owner

  Owner of Fellows Fisheries, a very successful Fish and Chip shop in Cape Town, South Africa. Manage 16 staff members, daily stocktake, collecting and distributing fresh fish from different harbours and markets. Checking and placing incoming stock and orders, cashing up, running the delivery service, payment of suppliers and managing cash flow.

• 

  Property Renovations

  Jul 2004 - Dec 2004

  Property Renovation

  Responsible for the renovation of a rundown house – I contracted builders and sub contractors and project managed all aspects of the renovation. The property was sold at the end of 2004 for a substantial profit.

• 

  Holland & Holland SWL NY

  Feb 2005 - Jul 2005

  Retail Assistant
• 

  Jewish Care

  Jul 2005 - Jul 2006

  Administrative Officer

  Responsible for being the first point of contact in a very busy Residential Home, that cares for the elderly and Dementia patients. In my 18 months in this position I received numerous letters of praise from resident’s family members and management. In November 2006 I was nominated for a National Care Award as Best Newcomer to Jewish Care. • Directing telephone calls• Liaising residents, staff and visitors and co-ordinating with the relevant teams within the home • Ordering stationery as well as consumables for the home• Met with potential clients and conducted viewings of the home• Co-ordinating the weekly fire alarm test• Ensuring the security of the building, staff and residents (trained CCTV operator) • Liaising with contractors on a daily basis, ensuring that all work has been completed• Handling of personal allowance accounts for 72 residents• Covered for Home Administrator whilst on maternity leave• Dealt with staff pay, annual leave and sickness • Organised staff rota and monitored staffing levels• Liaising with contractors • General ledger reconciliations • Dealing with the elderly and dementia patients Show less

• 

  Jewish Care

  Feb 2008 - Mar 2012

  Maintenance & Facilities

  Mobile painter and decorator responsible for the maintenance and refurbishment of the charities property portfolio, which consists of 22 properties situated throughout London. • Redecoration and maintenance of individual bedrooms and communal areas • Ordering materials from Head Office• Responsible for one of the companies vehicles• Liaising with contractors• Weekly vehicle check lists, refueling and servicing• Ensuring the health and safety of staff and residents when working in communal areas • Working closely with heads of resources and clients to ensure that agreed standards are met• Dealing with patients that are elderly or have dementia • Making sure that problems are dealt with quickly, meeting the needs of the individual resource• Trained in NCS Show less

• 

  Rendall & Rittner

  Mar 2012 - now

  • Create and implement community plans for developments that have little or no engagement• Support developments that have community plans in place, reviewing the content and deciding appropriate actions to take• Oversee a calendar of special dates and events • Managing budgets• Develop self-managed events for developments that are self-sustainable• Identifying the needs and aspirations of the community through surveys and holding meetings with social committees and residents associations• Setting up social committees and residents associations• Develop a supplier contact list for standard events• Promoting events through various social media platforms as well as offering support to developments in setting up social media platforms • Writing blogs and human interest stories• Networking with housing associations with regards to community engagement projects• Source Government funding• Attend events for maximum impact and to improve relationships within the community• Interaction with local business to source discounts for residents• Source sponsorship for events where possible to minimise expenditure Show less • Ensure that company policies and procedures are consistently applied to the required standards• Oversee the day to day maintenance of leasehold properties• Oversee day to day, contracted and cyclical maintenance• Liaise with local councils, government bodies and police to adhere to relevant regulations• Manage hard and soft copy data and emails and ensure all client files are up to date• Deal with flat owners/tenants queries face to face or on email• Manage onsite staff and associated relevant employment issues• Ensure Health & Safety regulations are adhered to• Responsible for creating a quarterly newsletter• Implementing and supporting various community events and clubs• Creating and overseeing the annual community engagement events calendar• Heading and supporting the social community• Liaising with local charity organizations and businesses to enhance the community • Setting up and overseeing various Health & Safety and Recycling initiatives • Liaise and work with the local council to improve the local area• Contract management• Managing budgets Show less Interim Estate Manager, Stanmore Place Rendall & RittnerJune 2014 – August 2014Main Duties• Ensure that policies and procedures are consistently applied to the required standards• Oversee the day to day maintenance of leasehold properties• Oversee day to day, contracted and cyclical maintenance• Liaise with local councils, government bodies and police to adhere to relevant regulations• Manage hard and soft copy data and emails and ensure all client files are up to date• Deal with flat owners/tenants queries face to face or on email• Manage onsite staff and associated relevant employment issues• Ensure Health & Safety regulations are adhered to April 2012 – November 2014Concierge, Stanmore Place Rendall & RittnerMain Duties• To inspect common areas of the development and report any concerns to the Estate Manager • To provide the highest level of customer service to residents and members of the public • To ensure that Stanmore Place is a well-managed, clean and secure environment • Dealing with all general telephone enquiries and ensuring all messages are logged• Working closely with the Sales and Marketing team • To supervise keys held and to ensure that they are correctly logged with agreed procedures• Ensuring that all registered mail and deliveries are kept safe for residents• To ensure that all incidents or accidents are logged accordingly• Ensure contractor records are updated and health and safety checks are carried out • Update the staff procedures manual with step by step guides • Assist with the yearly client audit• Making sure that fobs are correctly programmed using the CAPMI system• Coordinating contractors and ensuring permits are completed Show less

  • Community Engagement Manager

    Sept 2017 - now

  • Estate Manager

    Mar 2015 - Sept 2017

  • Duty Manager

    Dec 2014 - Feb 2015

  • Interim Estate Manager

    Mar 2012 - Nov 2014