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Luke Wells

Luke Wells

Research Assistant

Followers of Luke Wells201 followers
location of Luke WellsOdessa, Texas, United States

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  • Timeline

  • About me

    ERP Support Supervisor at City of Odessa, Texas

  • Education

    • WGU Texas

      2014 - 2018
      Bachelor of Science - BS Network and System Administration/Administrator

    • Odessa College

      2010 - 2013
      Information Technology

    • ITT Technical Institute-Richardson

      2002 - 2005
      Associate of Science (A.S.) Information Technology

      Activities and Societies: National Technical Honor Society

  • Experience

    • Settlement Capital Corporation

      Jan 2003 - Jan 2008
      Research Assistant

      Duties included research and marketing to new and current customers. Skip-tracing and management of client mailing lists and promotional mailings.

    • Medical Center Health System

      Jul 2008 - Feb 2012
      PC Support Tech II

      Tier 1 & 2 Help Desk support. Duties included troubleshooting, and repairing computer systems, hardware and computer peripherals. Troubleshooting and repair of HP and Dell printers.Experience using MDT and Microsoft SCCM.

    • Compressor Systems, Inc.

      Feb 2012 - Apr 2017

      Assisting in maintaining, updating and migration of all servers. Active Directory administration. Some work with Exchange Server and Toshiba Telephone Systems. Assisting in managing security and remote solutions as well as inventory control. Main duties included maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals. Documenting, maintaining, upgrading and/or replacing hardware and software systems. Helped lead the migration from Windows XP to Windows 7.Responsibilities also included Helpdesk support and MDT computer imaging.

      • Systems Analyst

        Feb 2013 - Apr 2017

      • PC Support Tech II

        Feb 2012 - Feb 2013

    • City of Odessa, Texas

      Jul 2017 - now

      • ERP Support Supervisor

        Sept 2023 - now

      • ERP Support Specialist

        Jul 2017 - Sept 2023

  • Licenses & Certifications