Ihsan Ali

Experience

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  MCB Bank Limited

  Jun 2009 - Sept 2009

  Internship

  • Assisting Customer Relation Manager.• Handling customers for customer support. • Make phone calls to the default costumers of bank in order to collect cheque books and ATM cards. And keep the record in the of the phone calls.• Coordination with Sales Department.

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  Shamal Enterprises

  Sept 2011 - Jan 2014

  HR Manager, Supervising of the development, administration and implementation of all HR functions, such as: interviewing, recruitment, appraisals, training and professional development, benefits, and associate relations activities.Recruitment Management, • Analyzed staffing requirement and directed the recruitment process – Instructed management regarding effective interviewing techniques using human resources methods.• Conducted interviews for all management positions and issued hiring recommendations.• Assisted newly-recruited and existing staff and provided them with information regarding their wages and company policies.• Organized introduction programs for newly recruited staff to motivate and educate those concerning organizational goals.Development and Promotion Programs, • Devised and implemented various human resource programs to enhance the company’s reputation and ensure amiable relations between employees and upper management.• Recommended important changes to other departmental managers regarding organizational policies and procedures.• Developed employment and training programs.• Planned and managed employees’ salary compensation, promotion, and occasional job evaluation.• Designed new compensation policies for employees and modified them as per requirementOther Responsibilities,• Organizing events, seminars and training.• Make plans and strategies by using employee involvement approach. Show less

  • HR Recruitment Manager/HR

    Jan 2011 - Jan 2014

  • Recruiting Manager

    Sept 2011 - Aug 2012
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  Global Partners LP

  Aug 2015 - Jan 2021

  Manager/HR

  • Trained and developed new associates on POS system and key sales tactics.• Assigned employees to specific duties to best meet the needs of this location.• Examined merchandise to verify that it was correctly priced and displayed.• Completed all daily tasks and special assignments with an efficient and quality-driven approach.• Implemented a new ordering process and identified poor work habits to improve process effectiveness.• Reported to the district manager regarding all store and staff issues.• Counted cash drawers and made bank deposits.• Reordered inventory when it dropped below predetermined levels.• Responded to customer concerns with friendly and knowledgeable service.• Interviewed job candidates and made staffing decisions.• Planned budgets and authorized payments and merchandise returns.• Implemented marketing strategies which resulted in 23% growth of customer base.• Completed profit and loss performance reports. Show less

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  7-Eleven Stores

  Dec 2015 - Jan 2017

  Human Resources Recruiter

  • Trained and developed new associates on POS system and key sales tactics.• Assigned employees to specific duties to best meet the needs of this location.• Examined merchandise to verify that it was correctly priced and displayed.• Copied, logged and scanned supporting documentation.• Ordered all office supplies including ink cartridges, toner, and paper.• Counted cash drawers and made bank deposits.• Reordered inventory when it dropped below predetermined levels.• Responded to customer concerns with friendly and knowledgeable service.• Interviewed job candidates and made staffing decisions.• Planned budgets and authorized payments and merchandise returns.• Implemented marketing strategies which resulted in 23% growth of customer base Show less

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  Asala Corporation Ali Industries

  Jan 2023 - Jun 2023

  Human Resources Recruiting Manager

  • Evaluating performance of the recruitment team.• Supervising and guiding to recruitment team.• Coach hiring professionals on optimal recruiting strategies.• Reviewing and selecting suitable advertising options.• Conducting interviews and short listing suitable candidates.