Krishna George

Experience

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  GE Capital International Services

  Jun 2004 - May 2006

  Business Analyst - Asset Management Analytics

  Genpact, a former subsidiary of GE, provides digitally-enabled processes to clients. In my role, I executed business analyses and reporting for the leasing business of GE Equipment Services, Europe.Business Analysis and Data Science:- Designed and implemented analyses for evaluating the profitability of assets over the life-cycle.- Streamlined and automated reports using Excel and VBA, reducing TAT by 50%; certified as Lean project.- Developed time-series regression models for forecasting the rental demand for vehicles, using portfolio data and macroeconomic data from Eurostat, thus enabling portfolio planning and purchase of new vehicles. Show less

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  D&B Technologies & Data Services

  Jun 2006 - Nov 2012

  Senior Manager - Analytics

  D&B, a subsidiary of Dun & Bradstreet USA, offers analytics and technology solutions. I led projects across the entire analytics consulting lifecycle, from pre-sales assistance to solution delivery. Engaged with clients from Financial Services, Logistics and Telecom industries, in Canada, USA, Middle East and IndiaAnalytics and Data Science:- Led a team of analysts for the delivery of advanced Marketing Analytics and Customer Analytics solutions to a portfolio of clients in North America.- Employed Machine Learning (ML) algorithms like decision trees, k-means cluster analysis, principle component analysis, linear regression, logistic regression.- Delivered solutions on B2B portfolios – exploratory data analysis, data visualization, customer profiles, segmentation, market sizing, revenue forecasting, prospect identification- Consulting on Credit Risk Management of retail portfolios for banks and bureaus in the Middle East. Developed Customer Risk Scorecards for predicting probability of default. - Provided support for the deployment of the models in the production environment, and post-production support for model monitoring and recalibration.Technical Project Management:- Anchored an IT project for D&B US comprising an analytics ecosystem - from data pipelines, to analytics engine running proprietary algorithm for data matching, to processed data pushed to downstream systems. Managed a multi-skilled onsite-offshore IT delivery team. Show less

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  PRS Hospital Trivandrum

  May 2016 - Oct 2021

  Program Lead - Business Analytics, Digital Transformation

  PRS is a nationally accredited teaching hospital with 300 inpatient beds and extensive outpatient services. I led initiatives in Business Analytics and Digital Transformation for increasing patient engagement, improving process efficiencies and driving organization profitability.Business Analytics:- Created a data-driven culture in decision-making for investments and pricing of services.- Designed and deployed dashboards to track KPIs.- Optimized the Insurance Claims process by formulating pre-defined packages.- Identified and mitigated data quality issues in the data warehouse.- Analyzed operational data of departments to identify revenue drivers, implement cost optimization and improve profitability.Digital Transformation:- Led the deployment of the Health Information System (HIS) with a comprehensive Electronic Health Record (EHR). The successful implementation reduced manual documentation & rework, and increased online access to patient info, thus enhancing productivity.- Instrumental in the design and launch of a mobile app for patients to book doctors' appointments, view prescriptions and lab reports.- Championed the digitization of the outpatient care journey like appointments, billing and doctors’ consultation to enhance patient experience.- Process re-engineering in areas like laboratory services, to reduce Turn Around Time of reporting results.- During the Covid pandemic, was a core member of the hospital's Covid Management Cell - interacted with Govt departments, facilitated Covid Clinic and admission ward, ensured documentation as per Govt mandated guidelines. Show less

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  Dun & Bradstreet

  Nov 2022 - now

  Data Advisor - D&B Data Advisory Services