Pamela Lester

Experience

• 

  Department of Education, Employment, and Workplace Relations

  Jan 2009 - Jan 2011

  Assistant Director

  Responsible for the management of a team of contract managers and solution brokers developing program and policy advice for National office in Canberra. Employee management responsibilities included training staff on contract management systems and functions, conducting performance appraisals, authorising staff time sheets and leave requests.

• 

  Charles Darwin University

  Oct 2009 - Mar 2010

  Senior Consultant Employment Services

  Managed a project to develop a suite of Human Resources policy documents for the University.

• 

  SKYCITY Entertainment Group

  Feb 2011 - Dec 2011

  Learning & Development Adviser

  An integral member of the HR team, leading learning and development activities across the organisation of 600+ employees. Regularly planning, coordinating and delivering training to hotel, casino and food and beverage employees.

• 

  Royal on the Park

  Mar 2012 - Oct 2013

  Human Resources Manager

  Responsible for driving all strategic and operational HR initiatives across the organisation including employee engagement, learning and development, workforce planning, rewards and recognition, workplace health and safety, and performance management.

• 

  Rydges Hotels & Resorts

  Nov 2013 - Jul 2021

  Responsible for the People & Culture strategy and processes within Rydges South Bank Hotel Brisbane and the Grand View Hotel Cleveland, managing the HR function for over 300 employees. As one of a small group of P&C Managers within Event Hospitality & Entertainment, I regularly assisted with high level projects and provided support and advice to other hotels and employees across the group. Independently managed the HR function for over 250 employees at Rydges South Bank Hotel in Brisbane. Key responsibilities included: delivery of training, administration, policy development, recruitment, WH&S, WorkCover case management, facilitating community involvement and activities, reporting, management of disciplinary procedures, rewards and recognition, special projects.

  • Area People & Culture Manager

    Feb 2019 - Jul 2021

  • Human Resources Manager

    Nov 2013 - Jan 2019
• 

  Sofitel Brisbane Central

  Jul 2021 - now

  Director of Talent and Culture