Kristen Strunk

Experience

• 

  Freelance

  Aug 2009 - now

  Photography

  Upon availability -- Weekends and Holidays

• 

  Toot's South

  Oct 2011 - Jan 2015

  Server/Bartender

  • Obtained valuable customer service skills interacting with customers. • Collaborated to win Ruthies Awards for Favorite Restaurant for the years of 2012 and 2014. • Promoted 2 times in 2 years at Toot’s South Boro.

• 

  Fifth Third Bank

  Feb 2015 - May 2020

  • Train and onboard new hires. • Primarily responsible for day-to-day operations and compliance.• Preform monthly audits on CSR Drawers. • Gather documents for the FCA Document Audit. • Process customer deposits and withdrawals; verify checks to reduce the risk of financial center loss. • Responsible for uncovering financial needs and referring them to a Personal Banker for them to provide the service for the customer.• Managing the vault and ATM

  • Personal Banker II

    May 2019 - May 2020

  • Personal Banker

    Sept 2016 - May 2019

  • Lead Customer Service Representative

    Apr 2016 - Sept 2016

  • Customer Service Representative

    Feb 2015 - Apr 2016
• 

  Abound Credit Union

  Oct 2020 - Jul 2023

  • Greet and welcome members to the Credit Union, in a professional and timely manner providing prompt, accurate and efficient member transactions. • Process deposits and payments for all types of accounts, verify cash and negotiability of checks. • Cashes checks and accepts withdrawal requests in accordance with policies and referring to supervisor for approvals. • Maintains assigned cash drawer, balances work daily and complies with teller accuracy standards. • Promotes Credit Union products and services based on members needs obtained from conversations with members. Show less

  • Member Service Representative

    Feb 2021 - Jul 2023

  • Teller

    Oct 2020 - Feb 2021
• 

  Service One Credit Union

  Jul 2023 - now

  Coach and develop associates by providing training on procedures, processes, and referral techniques. Support branch management to achieve branch strategic goals.

  • Member Solutions Card Specialist

    Oct 2024 - now

  • Assistant Branch Manager

    Jul 2023 - now