
Andrew Robertson

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About me
Improving IT systems. Local community voluntary charity Trustee.
Education

University of Hertfordshire
1994 - 1998Bachelor of Science (BSc) Environmental Studies
Experience

Environment Agency
May 1999 - nowImproving legacy IT systems so our staff can deliver environmental outcomes faster, cheaper and more efficiently. Business strategy, planning and reporting for a business unit within Environment Agency. Temporary project role, supporting the roll-out of new software and hardware to enable thousands of staff to work smarter in offices, when mobile or at home, and in a blended work setting. Also reviewing future of Environment Agency intranet platform. Strategic planning and resourcing for future business change and improvement. Implementing 'smart working' across Defra group, so we can maximise the use of our estate whilst giving flexible working options to our staff in and out of the office. Co-ordinating improvement and change initiatives to make the department more efficient, and embed new ways of working through training and support. Responsible for smooth transition of web content and online services from separate domain to government website. Resulted in no significant change in enquiries or complaints from staff or customers, despite tens of thousands of pages archived, re-written and re-directed. Risk-based auditing. Responsible for the Environment Agency's registrations and to ISO9001, ISO14001 and EMAS. Involved procuring and managing UKAS certified auditors, planning audit programme and dealing with non-conformities. Also managed the team publishing internal and external guidance and instructions using 'Information Mapping' methodology to structure clear documentation. Responsible for setting up permitting services and processing simple permissions (water resources, waste carriers, water quality, waste). Co-ordinated groundwater regulation permits. Maintained public registers and dealt with visitors inspecting files.
Technology Governance Programme Owner
Sept 2022 - nowBusiness Strategy Advisor
Jul 2022 - Sept 2022Digital Transformation Advisor
Nov 2021 - Jun 2022Innovation and Change Advisor
Jul 2017 - Nov 2021Property Strategy and Workplace Culture
Dec 2016 - Jul 2017Innovation & Change Advisor
Nov 2014 - Dec 2016Business Continuity Manager, GOV.UK project
May 2013 - Nov 2014Internal Auditor
May 2012 - May 2013Quality Manager
Jan 2011 - May 2012Management System Advisor
Nov 2002 - Jan 2011Authorisations Officer
May 1999 - Nov 2002

Ambition Lawrence Weston
Sept 2017 - Sept 2018DirectorVoluntary co-opted director of resident-led regeneration charity in north west Bristol. I support the charity with communications including newsletter, social media and website, with a focus on increasing room hire bookings to generate income to keep the local youth centre open.

Ambition Community Energy CIC
Apr 2018 - Apr 2020DirectorOn the board of community interest company looking at building a community owned wind turbine as part of Ambition Lawrence Weston's Community Plan.

Sherburn and Villages Community Trust
May 2019 - nowMember Board Of TrusteesBoard member of community trust that oversees the volunteer-run local library and community centre. I'm currently working to improve awareness of the Trust and services offered.
Licenses & Certifications

The Online Marketing Fundamentals
IAB EuropeAug 2017
Volunteer Experience
Trustee
Issued by Sherburn in Elmet Community Trust on May 2019
Associated with Andrew Robertson
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