
Eva .N. Juma
Office Administrator

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About me
Relationship Manager at Lenovo East Africa
Education

Kenya School of Professional Studies (now known as Mt. Kenya University)
-Higher National Diploma Diploma in Business and Office Management
Kenya School of Professional Studies-KSPS (now known Mt. Kenya University)
-Higher National Diploma Information Communication Technology
Kenya School of Professional Studies-KSPS (now known as Mt. Kenya University)
-Higher National Diploma Diploma in Procurement
Kenya School of Professional Studies-KSPS (Inoorero University) (now known as Mt. Kenya University)
2006 - 2009Bachelor of Commerce - BCom Commerce
Kenya Institute of Management (KIM)
2000 - 2002Higher National Diploma Diploma in Sales & Marketing
Experience

Interactive Business Technology - I
Apr 2000 - Jul 2004Office Administrator1). Maintained close supervision on the daily functions of the staff, ensuring productivity and checking the quality of the output. 2). Oriented and trained fresh employees, acquainting them with their specific responsibilities, and communicated in clear terms what is expected from them, 3). Managed payroll and ensured accurate, timely and efficient distribution of salaries. 4). Conduct assessment and evaluation on a continuous basis regarding the performance of the staff and aids in the process of promotion. 5). Maintained an effective medium of communication and close collaboration among the workers in the organization. Show less

Crescent Tech Ltd
Oct 2004 - Jun 20121). Spearheaded promotion and management of Crescent’s product portfolio2). Followed up on orders, bills and contracts with clients3). Provided training, motivation and evaluation of a sales team of 13 people on selling and product strategies.4). Created, implemented and executed action plans for increased market share and profitability.5). Ensured client satisfaction in terms of products sold6). Assessed current trends in the market, finding competitors, also giving suggestions for product improvementAchievements:Award-winning Sales Manager with a record of success in sales production and team management at the local and regional levels.1). Progressed through a series of promotions within the company (from account manager to sales team leader to sales manager and promoted to sales director in the year 2012)2). Successfully turned around the company into a more profitable venture by increasing sales and market share by 35%3). Proud to see my team members also grow as an individual and get also get promoted within the different business units4). As a result of exemplary presentation skills, aggressive lobbying and customer education, the company has successful won and maintained some key Corporate accounts and identified as “preferred supplier” for the past 3years i.e. Kenya Airways, KPLC, Equity Bank, Aga Khan Health Hospital, Commercial Bank of Africa and Diamond Trust Bank. Show less
Regional Sales Manager
Oct 2004 - Jun 2012Procurement and Logistics Officer
Oct 2004 - Sept 2007

Lenovo
Jul 2012 - nowRelationship ManagerKey Highlights and Achievements1). Develop new customer relationships and offer exceptional client service2). Oversee both Partners and Distributors channel business in East Africa 3). Spearhead growth for both Corporate and Lenovo Global accounts within the region (e.g., Safaricom PLC, PwC, Deloitte, Bayer E.A, BAT etc)4). Establish sales objectives by forecasting and developing quarterly sales quotas for regions, projecting expected sales volume and profit for existing and new products.5). Prepare and align strategic customer supporting campaigns and marketing operations.6). Maintain and manage regular contact with customers to ensure Client Due Diligence (CDD) along with Investment Profile is in progress and show any changes in background accordingly.7). Maintain and expand database of prospects within your assigned territory8). Team with channel partners to build pipeline and close deals9). Close sales and achieve quarterly quotas10). Contributes to team effort by accomplishing related results as needed11). Taking Ownership of the territory & business assigned by leading with persistence and optimism12). Thinking deeply, boldly and manages business with a Holistic View Show less
Licenses & Certifications

Accredited solution selling
LenovoDec 2021
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