
Frank Charles

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About me
Director of Purchasing & Administrative Services
Education

Lucknow Christian PG College
2003 - 2006Bachelor of Science (BSc) Mathematics and Computer ApplicationActivities and Societies: College Choir

St. Francis' College, Lucknow
2001 - 2003High School Diploma Mathematics and Computer ScienceActivities and Societies: School Choir, Inter-House Cricket, Basketball, Volleyball, Hockey & Football.

Sikkim Manipal University - Distance Education
2009 - 2011Master of Business Administration (MBA) Information Systems
Experience

Al Jazira Group B.S.C.
Jan 2007 - Feb 2008Responsible in providing administrative support to the sales team.Using and scrutinizing DIAMOND 5.0, the software created & used by the company for its own use, and getting the necessary modifications done from the IT Administrator.Preparing Daily, Weekly & Monthly reports for various departments & PrincipalsPreparing Roll- out listing letters, Participation (Promotion/Sponsorship) Letters & Quotations & Price Listing letters to Customers & Trade.Looking after Administrative & Secretarial work, including Stationery Requisition, Filing- Sales Correspondence, Fax Communication, Coordinating Customer LPO’s, Attending to Walk- In’s, Telephone Sales Calls and Sponsorships, and updating all telephone nos. & extensions of staff by various divisions. Show less
Sales Coordinator
Jun 2007 - Feb 2008Facility Management Administrator at Bahrain City Centre Project Office
Jan 2007 - May 2007

Nass Foods (Nass Corporation B.S.C.)
Mar 2008 - Nov 2018Responsible for running the entire operations of company's private shopping outlet that catered to over 9,000 employees, with daily footfall of over 1,000.Supervisor to the Procurement Department to ensure best products at best price are procured,Supervisor to the Management Information System team to ensure accurate and timely reports are delivered to the Top Management.Supervisor to the Clearing Department to ensure safe delivery of goods to warehouse.Supervisor to the Inventory Management team to ensure FIFO and safe warehousing operations.Supervisor to the Maintenance Department to ensure that the company’s premises and assets are maintained in good condition.Supervisor to the Human Resource Department to ensure that the company is properly staffed and the staffs are well taken care of.Supervisor to the General Administration & Communications Department to manage communications with the Parent Company, Governmental Authorities and any other external parties.Coordinator to the Sales team to assist them in sales budgeting, planning and monitoring of the same.Coordinator to the IT team for development and updating of Oracle based ERP System.Deputy to the Food Safety Team Leader to ensure compliance with ISO 22000:2005 standards.Other responsibilities include:Interviewing and hiring staff, assessing employee performance and mediating staff issues.Relating to customers.Negotiating contracts and deals.Maintaining professionalism in the work place and motivating colleagues.Improving goods and services.Preparing financial data.Networking with industry peers, competitors and prospective clients.Promoting and marketing the business.Managing budgets and minimizing expenditure.Attending business meetings, events, and industry functions. Show less Fully responsible for managing the integration, optimization and harmonization of the Supply Chain process including Demand Forecasting & Planning, Order Management, Supply Logistics, Warehouse Management, Stores Processing Management and Inventory Control, Sales & Inventory Analysis.Responsible for the overall gamut of Import. Planning on the basis of demands estimates from the sales team, developing and buying products, materials, parts, supplies, equipments etc. in a timely and cost-effective way, while maintaining appropriate Quality Standards and Specifications.Vendor Management, developing a Vendor Base, close monitoring of Vendor performance, Vendor Delivery performance, Vendor Rating and regularly updating Vendor database by pro-actively engaging with Suppliers and Producers to implement quality adherence.Proactively collect market intelligence on Vendors, Supplies, Prices and Competition and leverage the same in buying decisions.Price, credit terms, discount negotiation with suppliers to the benefit of the company. Develop and implement Procurement Policies and procedures in conjunction with department leads and specific requirements.Food Safety Team Leader to ensure compliance with ISO 22000:2005 standards. Show less
Business Administrator
Oct 2016 - Nov 2018Purchasing General Superintendent
Mar 2008 - Oct 2016

EAST WEST TEA COMPANY, LLC
Apr 2019 - Dec 2021Responsible for the collection, analysis and organization of data to enhance sourcing operations while improving both efficiency and transparency across the supply chain. Role also involves monitoring and managing supply chain risk for company's USA & EU operations. Responsible for designing, overseeing and administering global supply chain programs.
Sourcing Analyst
Jul 2020 - Dec 2021Supplier Development Manager
Apr 2019 - Jun 2020

George Fox University
Feb 2022 - nowDirector Of Purchasing and Administrative ServicesManage automated administrative purchase order system that enables departments to submit purchase orders and view and analyze their budget expenditures.Provide system training for campus personnel.Resolve system errors and test new upgrades.Review all requested departmental expenditures submitted on purchase orders, check requests, invoices, reimbursements, credit card statements and departmental transfers.Manage the RFP process, negotiations, and contracts. Serves as contract administrator for the University.Maintain a multiyear plan for furniture, equipment and library materials. Select and purchase furniture for offices, classrooms and residence halls.Review, negotiate and oversee contracts for copiers, office supplies, rental cars, hotels, facility rentals, shredding and vending machines, etc.Establish lines of credit with vendors.Approve credit limits and issue employee-use credit cards and purchase cards.Manage online travel site, car rental site, and office supplies sites.Work closely with accounts payable to resolve payment issues with vendors, and work to resolve budget issues.Design, report and maintain spend analysis to ensure effective and efficient use of the University funds.Improve the requisition to purchase order to payable process. Annually review vendor lists. Update purchasing policy and design an implementation plan including communication and training. Show less
Licenses & Certifications
- View certificate

Lead Auditor ISO 22000
Kelmac Group (IRCA)Nov 2014
Languages
- enEnglish
- hiHindi
- urUrdu
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