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Sue Wilson

Sue Wilson

Work Experience Student

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location of Sue WilsonIrland

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  • Timeline

  • About me

    Hospitality Manager @ Punchestown Racecourse

  • Education

    • Waterford Institute of Technology

      2014 - 2015
      Master of Business Marketing Second Class Honours

      I undertook the MBS in Marketing programme in WIT in order to gain new skills in marketing and to further develop the skills I had learned in my undergraduate programme. The Masters in Marketing enables me to be more eligible to work in a marketing and sales orientated environment.I covered a number of key areas of marketing during the course including Reputation Management, Marketing Analysis and Marketing Strategy. General business areas included Leadership development… Show more I undertook the MBS in Marketing programme in WIT in order to gain new skills in marketing and to further develop the skills I had learned in my undergraduate programme. The Masters in Marketing enables me to be more eligible to work in a marketing and sales orientated environment.I covered a number of key areas of marketing during the course including Reputation Management, Marketing Analysis and Marketing Strategy. General business areas included Leadership development, Entrepreneurship & Innovation and Business Simulation. My research involved Qualitative Research Methods in which I completed a dissertation titled 'An Investigation into Relationship Marketing between Not-for-Profit Enterprises and their Organisational Funders'. Show less

    • The Fitzwilliam Institute

      2016 - 2016
      Diploma Digital Marketing & Social Media

      Diploma in Digital Marketing & Social Media with Online PR, Google Adwords, SEO and E-Commerce ModulesOther areas studied include Content Marketing, Web Analytics, Affiliate & Mobile Marketing.

    • Waterford Institute of Technology

      2011 - 2014
      Bachelor of Arts (B.A.) Accounting Second Class Honors, Grade 1

      Activities and Societies: WIT Kayak Club Course Content Included Business Finance, Income Tax, Advanced Management Accounting, Accounting Information Systems (SAP & Sage), Business Strategy, Marketing Environment Analysis & The Marketing Mix,Advanced Financial Accounting, Taxation, Corporate Strategy, Applied Finance

    • St. Kevins Community College Dunlavin

      2006 - 2011
      Leaving Certificate

      Activities and Societies: GAA club, soccer club, Students Council

    • Dublin Business School

      2019 - 2020
      Diploma Selling and Sales Management

    • UCD Professional Academy

      2021 - 2021
      Professional Diploma Event Management

  • Experience

    • EY

      Jan 2010 - Jan 2010
      Work Experience Student

      My roles and responsibilities included conducted market research for upcoming activities organising packs for distribution at conferences and loading and inputting client information on in-house database.

    • The Hollywood Inn

      Jul 2011 - May 2014
      Waitress and bar staff

      I started as a waitress and over the first year was trained in all areas including bar work. My roles and responsibilities included providing a high standard of service to customers in the restaurant, serving food and beverages and providing an overall customer focused service. After one year, my responsibilities included training new staff, managing stock levels and overseeing the service of large groups.

    • Cityview Sightseeing Tours

      Jul 2014 - Aug 2014
      Ticket Agent

      While on a J1 visa in America I worked for a tour company selling tickets for various sightseeing tours. I worked in a highly competitive market selling tickets to tourists and holiday makers who were always looking for a bargain.

    • Avon Ri Lakeshore Resort & Adventure Centre

      Oct 2014 - Dec 2014
      Waitress

      My roles and responsibilities include providing a high standard of service to customers in the restaurant and bar, serving food and beverages.

    • MJ Flood Ireland Ltd.

      Sept 2015 - Sept 2016
      Sales Support/Admin

      • My roles and responsibilities included providing day-to-day support, assisting the sales team and logistics manager• Dealing with suppliers on a daily basis to certify that all orders are acknowledged and that delivery dates are achievable • Review supplier invoices and allocate costs to the relevant projects• Create invoices for clients once projects have been completed and handle issues or queries • Create monthly reports for the sales director • Work with the accounts payable/receivable department clarifying any queries they may have in relation to the invoices and cost allocations on a monthly basis Show less

    • Jobelephant.com, Inc.

      Dec 2016 - Apr 2017
      Advertising Representative

      • Create job advertisements for various clients and post to the requested recruitment sites.• Conduct marketing research based on past advertisements to advise clients on best value options.• Communicate effectively with print publications to get required adverts posted in correct editions, etc.

    • Catamaran Resort Hotel & Spa

      May 2017 - Aug 2017
      Hostess

    • Oman Moving & Storage

      Oct 2017 - Jan 2018
      Temporary Office Assistant

    • Punchestown Racecourse & Event Venue

      Jan 2018 - May 2018
      Group Ticket Sales

      Sole responsibility for Group Bookings for the 2018 Irish National Hunt Festival. This includes marketing material development & distribution, discovering & driving sales avenues, coordinating postal & telephone correspondence, sales drive & keeping impeccable records for ticketing department & reconciliation.

    • Punchestown Racecourse & Event Venue

      Sept 2018 - Jun 2020
      Hospitality Sales Executive

      • Target & develop new sales through interaction with existing & potential clients• Maintain & update CRM system throughout the sales cycle• Respond to incoming queries regarding hospitality bookings• Follow up with clients regarding current bookings, outstanding invoices, etc• Liaise with catering partners, suppliers, etc in the lead up to the festival & other race days• Host various hospitality venues on race days & manage a team of hostesses in large venues. • Work with catering partners to ensure the smooth running on a race day and deal with any issues that may arise Show less

    • Jessica Harrington Racing

      Jun 2020 - Nov 2021
      Accounts HR & Admin Executive

    • Punchestown Racecourse & Event Venue

      Nov 2021 - now

      • Hospitality Manager

        Jun 2022 - now

      • Hospitality & Sales Executive

        Nov 2021 - Jun 2022

  • Licenses & Certifications

    • Certified Project Management Diploma

      Institute of Project Management
      Jan 2024
      View certificate certificate

    • IPMA® Level D Certification

      Institute of Project Management
      Jan 2024
      View certificate certificate

  • Volunteer Experience

    • Volunteer

      Issued by KARE on Jan 2009
      KAREAssociated with Sue Wilson