Natalika Butenko

Experience

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  Open Cosmic Lyceum

  Sept 2002 - Jul 2011

  Head of CS teachers, Teacher of Computer Science

  Objective: Bringing technologies to everyday life of students, teachers, parents. Improving school processes through IT, engaging and educating CS teachers teamTrainings: 60+ hoursTeaching: 1200+ hours/year

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  Bridge School

  Jul 2011 - Feb 2013

  Objective: Assuring company’s steady growth and profitability in unstable economic situation.• Introduced improved internal processes, new motivation program, new marketing strategy and customer service approach• Turned negative profit margin to stable positive within 6 months • Increased revenue in private sector by 65% within 4 months• Lowered staff turnover rate to 10% compared to 44% in a previous year• Built strong relationships with B2B client's representativesTrainings: 290+ hours Show less

  • Managing Director

    May 2012 - Feb 2013

  • Project Manager

    Jul 2011 - Apr 2012
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  Deribas Group

  Feb 2013 - Jan 2014

  Objective: Developing a perspective market entry plan based on research and analysis of specific regions for Indian manufacturing СompanyX Objective: Developing business processes to follow fast growing company size. Supporting staff through changeover period• Improved business processes, including project planning, delivery, data analysis, communication, etc.• Implemented usage of Best Practices, guidelines and KPI's• Operational efficiency increased by 25% within 3 months of implementationTrainings: 122 hours

  • Project Manager

    Aug 2013 - Jan 2014

  • Optimization and Efficiency Manager

    Feb 2013 - Jul 2013
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  Conscensia

  Feb 2014 - Aug 2015

  Delivery Manager

  Objective: Leading delivery function in Conscensia Kyiv, responsible for supporting, retaining and delighting the key customer• Built quality relationships with a client company• Mitigated disputes and conflicts using win-win strategy• Oversaw internal team services quality• Developed number of trainings which resulted in improvement of team-customer communication Trainings: 146 hours

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  WebCookie.Ru

  Sept 2016 - now

  Founder and Managing Director

  Objective: Creating websites that bring outstanding results to our clients• Delivered 50+ projects in 2,5 years• Achieved client retention over 75%• The most of business is brought by word-of-mouth through our clients• Developed successful online course "Creator: building digital presence"