Paul Durand

Experience

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  Rockland ARC Suffern

  Feb 1983 - Aug 1986

  SENIOR RESIDENT COUNSELOR

  - Supervised 14 developmentally disabled adults in a community group home - Created staff schedule - Maintained client case records - Served as liaison between family, staff and resident - Group home staff trainer

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  Camp Venture Inc

  Aug 1986 - Aug 1995

  Director Day Habilitation

  - Created and Implemented new program under the Medicaid Waiver - Maintained Reports and Critical Records - Obtained a perfect score with stat of New York pragmatic contract State (1994) - Supervised Clinical Team - Initiated Agency's First Electronic filing system

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  Florida Living Nursing Center

  May 1996 - Jun 1997

  SOCIAL WORKER

  Supervised the Day-to day activities of 250 Skilled Nursing Home Residents - Worked with Medicaid - Maintained Reports for Medical Records - Facility trainer on the effects of Alzheimer's disease - Ran Support groups for Families and Staff - Recovered $500,000 in Medicaid funds DIRECTOR DAY HABILITATION

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  Quest Inc

  Jun 1997 - Jul 2003

  DIRECTOR OF CONSUMER SERVICES

  Established and Maintained relationships with Medical and Clinical staff as well as with state and local officials - Trouble shooting between the agency and its employees - Obtained a perfect score on programmatic contract with the State of Florida 2001 - Agency wide staff education and training (only agency trainer for Crisis Prevention and intervention) - Agency wide trainer of documentation and clients rights - Agency wide trainer for Abuse and Neglect - Day-to-day coordination of employee activities - Maintained critical customer reports - Q Award Winner (1999) Employee of the year - Employee of the month September 2002 - Nomination for Q award 1999 Show less

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  Alliance Supports Corp

  Jul 2003 - Oct 2020

  President

  - Founded private Not for Profit Organization Recognized by IRS under 501 C (3) laws.- Established and Maintained relationships with state and local officials- Ensured contract implementation and partner training in a timely manner while meeting all budget constraints- Created all Customer Reports and Reporting Procedures- Supervised Clinical team- Ran day-to-day activities for staff and Clientele- Contract compliance - ASC is a model program both by its contract compliance and its excellence in service.- 14 years of 100 percent satisfaction between the company, employees, clientele and state of Florida Show less

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  Inspire of Central Florida

  Oct 2016 - Jan 2021

  Consultant 2016-2020 Operations Manager

  - Inspire of Central Florida Casselberry Florida 32708 October 2020 --Present Oversee the day to day operations of 100 client Day training program and 6 Bed Residential facility- Implemented a new data collection system - Conducted Monthly staff training - Collaborated with staff to create a new Paperwork system - Conducted annual self-assessments - Calculated annual satisfaction survey results - Oversee staff schedules- Implement new strategies to better serve our clientele- Trained staff on how to create an Implementation Plan for individual goals. Show less

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  Special Hearts Farm

  Jan 2021 - Sept 2022

  Director

  Implemented a new data collection system Conduct all staff trainings Created a new “Paperwork System” Improve the relationship between the Agency of Persons with Disabilities and the agency Run my own classroom of Individuals with Developmental Differences Started a new community-based program. Implement new strategies to better serve our clientele Trained staff on how to create an Implementation Plan for individual goals

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  Qlarant

  Oct 2022 - now

  Quality Assurance Reviewer
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  Nightengale Books Pegasus Publishing

  May 2024 - now

  Author

  Author of the Children's Book ‘The Foster Pup’. Publication May 30, 2024