Samira Ahmed

Experience

• 

  Flyadeal

  Aug 2017 - May 2022

  -Identify and define system security requirements-Configure and troubleshoot security infrastructure devices-Ensure that the company knows as much as possible, as quickly as possible about security incidents-Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement -Monitor the performance of servers, software and hardware-Ensure the smooth deployment of new applications-Configure internal systems-Install servers, devices, and firewalls -Managing incoming calls and customer service inquiries-Generating sales leads that develop into new customers-Identifying and assessing customers’ needs to achieve satisfaction

  • Information Security Engineer

    Dec 2019 - May 2022

  • System Support Admin

    Nov 2018 - Dec 2019

  • Customer experience agent

    Aug 2017 - Nov 2018
• 

  Confidential

  Mar 2022 - now

  • Project Manager

    Jan 2022 - now

  • Senior Consultant

    Mar 2022 - Nov 2024