Michael Regan

Experience

• 

  Maher Terminals

  Jan 1990 - Jan 2005

  Co-Op Pool Manager

  Directed operational, financial, and information systems administration of cooperative 10K-unit container-transport chassis pool in New York metropolitan area generating $6.5M in revenue. Forecasted and planned equipment utilization to provide customers with flexible solutions to meet demand. Determined overall staffing requirements, including preparing daily union employee labor orders and authorizing overtime. Ensured employee adherence to company policy, DOT, and OSHA safety regulations for equipment maintenance and personnel. Show less

• 

  TRAC Intermodal

  Jan 2005 - Jan 2020

  Oversaw information system and process management for US network of 18 neutral container chassis pools totaling 180K units and $600M+ in annual revenue. Led 70-member cross-functional supervisory, analyst, and specialist team with accountability for workflow, scheduling, prioritization, and evaluation. Directed daily cleansing routines of data reconciliation team. ► Mentored managers and supervisors by meeting with staff during weekly one-on-one sessions to assist with personal goal setting, management skills, and career development. ► Managed vendor compliance team, which audited 3rd-party maintenance and repair vendors, ensuring repaired equipment is correctly invoiced and met industry safety standards. Show less

  • DIRECTOR OF BILLING & VENDOR COMPLIANCE

    Jan 2018 - Jan 2020

  • DIRECTOR OF HELIX SUPPORT & DISPUTES

    Jan 2014 - Jan 2018

  • DIRECTOR OF BILLING

    Jan 2010 - Jan 2014

  • DIRECTOR OF LOGISTICS

    Jan 2008 - Jan 2010

  • MANAGER OF COOPERATIVE POOL OPERATIONS

    Jan 2005 - Jan 2008
• 

  ATALIAN Global Services (United States)

  Aug 2021 - Nov 2022

  Billing Manager

  Guided a billing team for the US subsidiary of one of the world leaders in Facility Management (2.809 billion €). Expertly planned, coordinated, organized, and directed all operations of the billing team. Rebuilt the department to improve billing accuracy, timeliness of invoice generation, and readability of bills.Created a Standard Operating Procedure (SOP) manual Set Service Level Agreement (SLA) for the groupReduced the billing error rate from 6% of gross sales to 0.08%

• 

  Zelis

  Jan 2023 - now

  Senior Billing Manager