
James Niroumand
Adjudicator

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About me
Delivery Manager at Rosterfy
Education

University of Reading
2007 - 2010Consumer Behaviour & Marketing BSc Marketing/Marketing Management, General 2:1
The University of Law
2010 - 2012Bachelor of Laws - LLB Law 2:1By completing the Graduate Diploma in Law (Passed; 2010-2011) and the Legal Practice Course (Distinction; 2011 - 2012) on a full time basis, I was awarded an upper-second class LLB at the end of my studies.

Monarch Institute
-Diploma of Financial Planning
Experience

Financial Ombudsman Service
May 2013 - Oct 2017Adjudicator- Resolved disputes between financial businesses and consumers- Communicated effectively with all parties to a dispute with a view to making an impartial judgement on what was fair in the circumstances.- At various points responsible for monitoring and improving team productivity and adherence to changes in guidance-Gained a wide range of experience in handling complaints against major UK financial institutions

Momenta Operations
Oct 2017 - Oct 2018Complaint HandlerTriage & case assessment experience on multiple remediation projects for major UK financial institutions through a Big 4 consultancy.

Deloitte
Nov 2018 - Jul 2024Senior Manager
Jan 2023 - Jul 2024Manager
Dec 2020 - Jan 2023Senior Analyst
Nov 2018 - Dec 2020

Rosterfy
Jul 2024 - nowDelivery Manager
Licenses & Certifications
- View certificate

PMI Agile Certified Practitioner (PMI-ACP)®
Project Management InstituteMay 2024 - View certificate

Generative AI Overview for Project Managers
Project Management InstituteAug 2024 - View certificate

Talking to AI: Prompt Engineering for Project Managers
Project Management InstituteAug 2024 - View certificate

Practical Application of Gen AI for Project Managers
Project Management InstituteDec 2024 - View certificate

Data Landscape of GenAI for Project Managers
Project Management InstituteAug 2024 - View certificate

Project Management Professional (PMP)®
Project Management InstituteApr 2024
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