Talk to sales Try for Free
Nusrat Momin

Nusrat Momin

Fencing Player

Followers of Nusrat Momin143 followers
location of Nusrat MominNewport, Wales, United Kingdom

Connect with Nusrat Momin to Send Message

Connect

Connect with Nusrat Momin to Send Message

Connect

  • Timeline

  • About me

    Customer Service Officer

  • Education

    • Bangladesh University of Buiness and Technology

      2015 - 2019
      Bachelor's degree Finance 3.23

    • Dhaka Commerce College

      2012 - 2014
      HSC Business Studies 4,60

    • Bharateswari Homes

      2009 - 2012
      SSC Business/Commerce, General 4.00

    • University of South Wales

      2023 - 2024
      MBA Global Masters of Business Administration

  • Experience

    • Bangladesh Navy

      Mar 2015 - Feb 2016
      Fencing Player

      Contractual player.

    • CEMS-Global

      Apr 2018 - Apr 2018
      Part time Executive

      Responsibility was to be organizing the seminars for MEDI-TEX 2018 held at ICCB for 3days.

    • CEMS-Global

      Sept 2018 - Sept 2018
      Part Time Executive

      Responsibility was in Extra requirement Department for TEX-TECH 2018 which held for 4days

    • CEMS-Global

      Mar 2019 - Apr 2019

      Responsibility was in extra requirement department for MEDI-TEX 2019 held at ICCB fir 3days Responsibility was to Be Monitoring the Exhibition for MOTOR SHOW 2019 at ICCB held for 3days

      • Part-Time Executive

        Apr 2019 - Apr 2019

      • Part-time Executive

        Mar 2019 - Mar 2019

    • The City Bank Ltd

      Jul 2019 - Sept 2019
      Intern

      to greet and meet customers, helping the customers with inquiries, take customer feedback, convincing customer to open an account, telemarketing, convincing customers to come to an event, helping a customer with the CDM machine, managing the banking area, managing customers,

    • GoSourcing Bangladesh

      Sept 2019 - Feb 2020
      Sales Specialist

      Collecting data from a different source then calling them and convince them to buy the product

    • Mutual Trust Bank Limited

      Feb 2020 - Feb 2021
      SA [Service Quality Department]

      *Meeting and greeting the customers and escort them to their desired desk.*Providing necessary information depending on the customers' needs.*Assisting customers in filling up forms and slips.*Handing over necessary slips to the customers in case of unavailability.*Assisting in the desk job of the branch officers after transaction hour.*Monitoring proper collection and entry of complaints found in the 'Complaint Box by the branch officers.*Collecting the customer satisfaction data/feedback directly from the customers.*Reporting directly to SQD regarding observation/any area of improvement to take necessary steps*Preparing necessary reports assigned by SQD.*Any other job assigned by SQD Show less

    • IFIC Bank Limited

      Feb 2021 - Apr 2022
      Trainee Assistant Officer

      Customer service,

    • Padma Bank Limited

      May 2022 - Jul 2023
      Customer Service Officer

    • THE CELTIC MANOR RESORT LIMITED

      Nov 2023 - now
      Customer Service Representative

  • Licenses & Certifications